Offer summary

Qualifications:

AS/BS in Electronics, Industrial Mechanics, or equivalent training and experience from Military Technical School preferred., Previous experience in installing and troubleshooting industrial electronics, machines, or computer systems is preferred., Knowledge of Microsoft operating systems is required., Excellent communication and customer service skills are essential..

Key responsabilities:

Maintain all Level III duties and responsibilities as a Senior Service Technician.

Demonstrate advanced troubleshooting skills on CMMs using mechanical and electronic aptitude.

Interact with internal departments to enhance customer service and improve procedures.

Accept responsibility for customer environments and recommend/document applicable solutions.

Job description

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in BLANK area and will cover Toronto and Ontario as needed.

What’s the role?

As a Senior Service Technician Level III, you get to work with an astonishing team that plays a vital role in Carl Zeiss Limited IQS. Show case your skills and experience with process enhancement.

Sound Interesting?

Here’s what you’ll do:

Maintain all Level III duties and responsibilities.

Demonstrate advanced troubleshooting skills on CMM’s utilizing mechanical and electronic aptitude on which training has been received.
Computer repair and network skills (operating system install/upgrades/drivers/hubs/etc.).
Interact (communicate) with other internal departments to increase customer service and/or improve a Zeiss or procedure (Dispatch/Technical Support/Customer Care/Applications/ Engineering/Sales/Production/Management).
Accept responsibility for customer environment and/or other performance influences (operator error, tooling fixturing) and recommend/document applicable solution.
Ability to perform basic to mid-level retrofits.
Other duties as required.

Do you qualify?

AS/BS in Electronics, Industrial Mechanics or training and experience from Military
Technical School is preferred.
Previous experience installing, troubleshooting industrial electronics, machines or computer systems preferred.
Microsoft operating system usage knowledge is required.
Previous CMM installation and troubleshooting experience is preferred; however, not required.
Excellent communication and customer service aptitude is required.
Have consistently and efficiently performed as a Field Service Technician for a minimum of 18 months (maintain all functions and responsibilities of previous levels).

We have amazing benefits to support you as an employee at ZEISS!

Medical

Vision

Dental

Employee Assistance Program

Paid time off including vacation, personal, and sick days

The list goes on!

ZEISS is an equal opportunity employer.

Your ZEISS Recruiting Team:

Jo Anne Mittelman

COVID-19 Considerations

At ZEISS our highest priority is the safety of our employees and Customers. As a result, we are adopting additional prevention measures to ensure the safety of our employees and Customers. Therefore, any offer of employment is conditional upon you submitting proof that you have been fully vaccinated with a Health Canada or World Health Organization (WHO) approved COVID-19 vaccination as soon as possible and no later than fourteen (14) calendar days prior to the effective start date, in addition to satisfying any other condition(s) that may be set out in an offer. If a candidate fails to satisfy this condition (or any other condition(s) set out in an offer), any offer of employment shall be immediately rescinded.

Accommodation

ZEISS is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Required profile