01. VOIP Network Engineer

We are looking for a network engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty network hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and fix existing problems.

To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.

He/she must be equipped and able to work in a dynamic and rapidly expanding environment. This person will serve as part of a talented team of engineers who collectively demonstrate excellent technical competence, reliability in delivering mission-critical infrastructure, and who continually ensure the highest levels of accessibility, optimization, and security. Qualified systems engineers applicants will have a strong background in IT, computer systems engineering, or systems engineering and analysis.

Candidate must be fluent in English and Spanish, only resumes in English will be considered.

Responsibilities

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Performing disaster recovery operations and data backups when required.
• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
• Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
• Replacing faulty network hardware components when required.
• Maintaining, configuring, and monitoring virus protection software and email applications.
• Monitoring network performance to determine if adjustments need to be made.
• Conferring with network users about solving existing system problems.
• Operating master consoles to monitor the performance of networks and computer systems.
• Coordinating computer network access and use.
• Designing, configuring and testing networking software, computer hardware, and operating system software.

Requirements

Requirements

• Bachelor degree in information technology related field of study with a network engineering focus.
• Strong understanding of network infrastructure and network hardware.
• Ability to think through problems and visualize solutions.
• Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
• Knowledge of application transport and network infrastructure protocols.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Provides specific detailed information for hardware and software selection.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Ability to work with all levels of staff within and outside of IT and outside the organization.
• A self-starter able to work independently but comfortable working in a team environment.
• Good analytical and problem-solving skills.
• Dependable and flexible when necessary
• Network security experience.
• LAN and WAN experience.

Minimum requirements

• Proven working experience in the above fields including installing, configuring and troubleshooting UNIX /Linux based environments
• Significant Cloud experience, preferably in AWS
• Strong experience and understanding of VoIP

Benefits

• Biweekly Payments: Guaranteed with no deductions from our end.
• Long-Term Opportunities: Build a lasting professional relationship with us.
• Fully Remote: Work from the comfort of your home—no onsite travel required.
• Paid Time Off: Enjoy 2 weeks of paid leave and recognition of US holidays.
• Wellness Support: Access our in-house psychologist and wellness coaching services.
• Professional Growth: Benefit from free training, language improvement sessions, and coaching programs.
• Exclusive Learning Access: Unlock free access to 200+ continuous improvement courses.