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Lead UX Designer

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

Bachelor’s degree with at least ten years of relevant experience or equivalent education and experience., Proven leadership in UX, UI, or digital product design, with a focus on team mentorship and creative direction., Deep expertise in information architecture, interaction design, and visual design systems, along with proficiency in design tools like Figma and Adobe Creative Suite., Strong understanding of human-centered design methodologies and accessibility standards, with excellent communication skills..

Key responsabilities:

  • Lead the UX strategy and design execution for digital experiences across FDIC platforms.
  • Create detailed information architectures, user journeys, wireframes, and prototypes based on user needs and stakeholder goals.
  • Oversee visual and interface design, ensuring a cohesive visual language across all digital touchpoints.
  • Facilitate user research and usability testing to inform iterative improvements and ensure accessibility compliance.

bixal logo
bixal Startup http://www.bixal.com
201 - 500 Employees
See all jobs

Job description

Important Notice for Applicants:

At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. If you experience any challenges with your submission, please contact us at talent@bixal.com.  We're here to help!

Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at Talent@bixal.com. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

About Us:
Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

Location
This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship.  
 

What You’ll Do 

Bixal is seeking an experienced Lead UX Designer to lead design strategy and execution for our work on a project with the Federal Deposit Insurance Corporation (FDIC) Office of Communications. This is a key personnel role on a high-profile UI/UX and Drupal CMS modernization that will transform our client’s public- and internal-facing digital ecosystem. 
This is a hands-on leadership position that blends strategic vision with design execution. You will drive the evolution of FDIC’s user experience and visual systems, ensuring accessible, coherent, and intuitive interfaces across platforms. You will work closely with multidisciplinary teams to deliver best-in-class digital services to public and internal users. 

This is a full-time position contingent on contract award by our client, with a defined performance period of up to one year, with the possibility of two one-year extensions. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success

Responsibilities

Lead UX Strategy and Design Execution
  • Design intuitive, accessible, and user-centered digital experiences across FDIC web and intranet platforms. 
  • Create detailed information architectures, user journeys, wireframes, and prototypes grounded in user needs and stakeholder goals. 
  • Align design direction with user research insights, analytics, brand guidelines, and digital service best practices. 

    • Oversee Visual and Interface Design
  • Define and maintain scalable visual design systems that are flexible across web, intranet, and mobile. 
  • Direct cohesive visual language and interaction patterns across all digital touchpoints. 
  • Partner with content strategists and front-end developers to ensure implementation fidelity and usability. 

    • Facilitate Research and Usability Testing
  • Lead and synthesize user research through interviews, usability testing, and surveys. 
  • Translate findings into iterative improvements to elevate the user experience. 

    • Champion Accessibility and Compliance
  • Ensure accessibility is embedded into all phases of design and development. 
  • Maintain compliance with Section 508 and WCAG 2.1 standards. 

    • Support Drupal Site Design and Implementation
  • Collaborate on site architecture, layout templates, and content strategy within a Drupal CMS. 
  • Provide design guidance for custom modules, responsive layout behavior, and component usage. 
  • Other relevant duties as assigned, trained, and qualified to perform.

    • Qualifications
  • Bachelor’s degree plus at least ten (10) years of relevantexperience, or equivalent combination of education and/or experience. 
  • Significant proven and success in leadership roles for UX, UI, or digital product design. 
  • Demonstrated success in team mentorship, creative direction, or leading multi-disciplinary design teams. 
  • Proven leadership on enterprise-level or federal digital service projects. 
  • Deep expertise in information architecture, interaction design, and visual design systems. 
  • Proficiency in tools such as Figma, Sketch, Adobe Creative Suite, or similar. 
  • Strong command of human-centered design methodologies and accessibility standards. 
  • Excellent communication and facilitation skills across technical and non-technical teams. 
  • Comfortable operating in fast-paced, dynamic environments with shifting priorities. 
  • Ability to obtain and maintain a Public Trust clearance. 

    • Nice to have
  • Experience working with the FDIC, federal financial agencies, or highly regulated digital platforms. 
  • Familiarity with Agile development practices. 
  • Ability to distill complex content and policy into clear, user-friendly digital experiences. 
    • Perks & Benefits:
    Flex hours
    401K with matching incentive
    Parental Leave
    Medical/dental/vision benefits
    Flex Spending Account
    Company provided short-term disability and life insurance
    Commuter benefits
    Generous PTO
    11 Paid holidays
    Professional development opportunities

    Please note that candidates selected may undergo a background investigation and, if applicable, meet eligibility requirements for suitability.

    Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Interaction DesignUsabilityInformation ArchitectureGraphic DesignHuman-Centered DesignSketchingUser ResearchFigma (Design Software)Usability TestingAdobe Creative CloudWeb AccessibilityAgile Software Development

    Other Skills

    • Mentorship
    • Adaptability
    • Communication
    Are you interested?

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