Sr. Director of Strategic Accounts

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Location: Remote (West Coast Preferred)

Position Overview: This position directly manages Large Scale National Chain Customers along with managing a team of 3-4 account managers to drive profitable and sustainable growth in the respective geography. Some of the key customers include Costco and Albertsons/Safeway along with a team managing Total Wine & More, Whole Foods Market, HEB and more… This role will report directly to the Vice President of Strategic Accounts to help set strategy and execute KPIs. This is a highly communicative position that requires focus on fact-based selling, strategic planning, and organizational skills as well as frequent travel. The expectation of this position is to build and grow the business by 1) developing strong relationships through collaborative communication with chain buyers and distributor partners, 2) providing revenue growth and KPI delivery, 3) providing industry insights and fact-based selling, and 4) providing strategic leadership for all key stakeholders which includes customers, distributors, and internal Palm Bay teams 5) Management of a team of 3-4 individuals calling on Chain Customers in the West.

Responsibilities/Essential Functions:

• Direct relationship with chain buyers focusing on distribution, promotion, pricing, product placement, merchandising, ads, category management initiatives and any other aspect that will grow Palm Bay business.
• Management of a team of 3-4 Strategic Account Managers that call on 40 individual call points.
• Developing and maintaining a relationship with Distributor teams to drive goals and priorities, assuring that teams are working collaboratively to grow the business through frequent communication, KPI delivery, performance reviews and execution initiatives.
• Implementing a customized selling effort in each Retailer that aligns to their category objectives and strategies.
• Responsible for proactively analyzing business/brand performance, reporting to VP
• Developing/Implementing, communicating, measuring, and evaluating National & Local programs/initiatives within customer group
• Surveying market with PBI sales team and distributor chain managers to gain better understanding of the market and to identify opportunities.
• Cascading best practices of Strategic Account selling throughout the organization

Qualifications/Requirements:

• Results driven: Execution of key directives and initiatives (KPI) for region
• Strategic Agility & Planning: 12-18 mo. horizon and partners with key internal and external stakeholders to build effective plans
• Management Experience to lead and mentor a team setting clear goals and providing regular feedback to win with the assigned customer base.
• Insights & Data Skills: Syndicated, qualitative, and using it for storytelling
• Financial Acumen: Executing the financial objectives of the org, pivoting where appropriate based on market conditions
• Business Acumen: Expert in the category and marketplace conditions
• Negotiation Skills: Using storytelling complimented by price, to sell effectively and overcoming internal bias and customer objections
• Problem solving: Quickly assess, triage, and solve complex issues
• Company and Brand Championship – company first mentality
• Bachelor’s Degree
• Minimum 5-10 years’ experience in National Accounts with headquarters call experience.
• Must be detailed, organized, persuasive, and can multi-task while maintaining a high level of customer service and responsiveness to immediate demands.
• Strong communication
• Ability to build compelling and creative sales presentations with Sales, Marketing, and Consumer Insights; provide features and benefits.
• Knowledge of consumer/shopper behavior and category management concepts.
• Strong communication and Superior organizational skills, detail oriented, must be able to manage multiple priorities and meet deadlines.
• Ability to work independently and in a dynamic, high energy, team-oriented atmosphere.
• Must have a high level of wine knowledge.
  
  

Palm Bay International, a dynamic family-owned company, offers one of the nation’s most comprehensive portfolios of imported wines and spirits, including over 50 suppliers from around the globe. Among Palm Bay’s most valued assets is its remarkable network of long-term partnerships with the foremost wholesale companies in all 50 states, as well as the Caribbean, Mexico, and Central America. With the crucial collaboration of these partners, Palm Bay’s portfolio is able to meet the needs of every level of the industry, from independent restaurants and retail stores, to chain accounts, supermarkets, hotels, airlines, cruise ships, duty-free accounts and U.S. military bases. This impressive roster of brands, accounts, and relationships positions Palm Bay as a major source of fine wines and spirits and an industry leader in the U.S. marketplace. For more visit: www.palmbay.com.

Benefits Overview:

Palm Bay offers a competitive compensation package including medical, dental, vision, life insurance, 401(K), paid vacation, personal time off and 11 paid company holidays.
Palm Bay International is an equal opportunity employer.