Offer summary

Qualifications:

Bachelor’s degree or equivalent professional experience., Minimum 3 years of experience in administrative support or project coordination, preferably in a nonprofit or youth development environment., Proficiency in Microsoft Office Suite and familiarity with Asana and CRM systems., Excellent organizational, time-management, and interpersonal skills..

Key responsabilities:

Provide administrative support including managing calendars, scheduling meetings, and processing expenses.

Assist in planning and coordinating community engagement projects, events, and meetings.

Maintain organized databases and documentation for accurate record-keeping.

Facilitate communication between BBBS affiliates and the Community Engagement team, responding to inquiries.

Job description

Position Purpose

As a direct report to the Senior Director, Community Engagement, the Coordinator, Community Engagement provides essential administrative and project support to the Senior Director and Director of Community Engagement. As a member of the Agency Growth team within Big Brothers Big Sisters of America (BBBSA), the coordinator supports the implementation of community engagement strategies across the Big Brothers Big Sisters (BBBS) network of more than 230 BBBS agencies, assisting in initiatives designed to ensure every young person has access to transformative mentoring experiences.

Location: 100% Remote (Continental United States)

FLSA Status: Full Time, Non-Exempt/Hourly

Travel: 5% or less

Essential Duties and Responsibilities

Provide administrative support, including managing calendars, scheduling meetings, arranging travel, processing expenses, and handling correspondence.
Assist in the planning, organization, and coordination of community engagement projects, events, workshops, and meetings, including agenda creation, logistics, and documentation.
Support the tracking and management of key project milestones, tasks, and deliverables to ensure timely completion.
Maintain organized databases and documentation, ensuring accurate and confidential record-keeping.
Draft, proofread, and coordinate internal and external communications, including emails, newsletters, reports, and presentations.
Facilitate communication between BBBS affiliates, external partners, and the Community Engagement team, responding to inquiries and providing timely follow-ups.
Manage procurement and budgetary activities, including invoice processing, tracking expenditures, and budget reconciliation.
Support the development and distribution of community engagement resources, materials, and toolkits.

Culture

Demonstrate commitment to BBBSA’s shared leadership competencies and organizational values.
Provide consistent follow-up regarding assigned projects and after meetings.
Cultivate an environment where all team members feel valued, included, and empowered to achieve their potential.
Manage related and other duties as assigned in support of department and business needs.

Education, Skills & Related Work Experience

Education Level: Bachelor’s degree or equivalent combination of relevant professional experience.

Years and Scope of Related Work Experience: Minimum 3 years of experience in administrative support, project coordination, ideally in a nonprofit or youth development environment.

Skills and Knowledge: Microsoft Office Suite Proficiency; Excellent organizational, time-management, and multi-tasking skills with the ability to prioritize tasks effectively; Effective interpersonal skills and ability to communicate and collaborate with diverse groups and stakeholders; Demonstrated initiative, adaptability, and commitment to confidentiality; Proven ability to collaborate effectively within cross-functional teams; Demonstrated commitment to providing outstanding customer service to internal and external stakeholders; Familiarity with Asana and CRM systems.

Our Commitment

At Big Brothers Big Sisters of America, we recognize, affirm, and celebrate the backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies, we will not pay any referral or firm fees in relation to this information.

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