Center Head – Yum! Brands Digital & Technology (Bogota)

We are seeking a dynamic and results-driven Center Head to establish, scale, and lead our newly formed Digital & Technology Center in Bogotá, Colombia. This individual will be responsible for setting up the physical office space, building business practices, scaling operations, and serving as the on-the-ground leader for Yum! D&T in Colombia.

As the driving force behind this new entity, the Center Head will play a critical role in strategic planning, operational setup, governance, talent acquisition, stakeholder management, and financial oversight. This leader will work closely with Yum! Brands, KFC, Pizza Hut, and Taco Bell corporate teams to ensure operational alignment with global strategies and business goals.

The ideal candidate has a proven track record in setting up and scaling new business operations, with expertise in executive leadership, change management, stakeholder engagement, and cross-functional collaboration.

Key Responsibilities: 1. Center Establishment & Business Operations

• Find and secure office space that meets operational needs and aligns with global standards.
• In partnership with US stakeholders, establish core business functions, including HR, finance, legal, IT, and administrative processes.
• Develop and implement policies, governance frameworks, and operational guidelines to ensure efficiency and compliance.
• Build and foster a strong center culture that promotes collaboration, innovation, and a sense of belonging.
• Strategic Leadership & Growth
• Develop and execute the center’s strategic roadmap, ensuring alignment with Yum! D&T’s global vision and objectives.
• Scale the entity by developing a robust talent strategy to attract, hire, and retain top digital and technology talent in Colombia.
• Act as the primary liaison between the center, Yum! Brands leadership, and global stakeholders.
• Drive initiatives to position the Bogotá center as a key Global Capability Center (GCC) within Yum! D&T’s operational network.
• Financial & Risk Management
• Work with finance teams to establish budgeting, financial forecasting, and cost optimization strategies.
• Ensure transparent cost and pricing structures to support future Yum! Brands staff augmentation and shared services models.
• Identify and mitigate risks, ensuring compliance with local regulations and global corporate policies.
• Legal, Compliance & Governance
• Ensure full compliance with local labor laws, tax regulations, and corporate policies.
• Establish governance frameworks that align with Yum! Brands’ legal, security, and compliance standards.
• Stakeholder & Partner Management
• Act as the face of Yum! D&T in Colombia, managing relationships with internal and external stakeholders.
• Partner with Yum! Brands’ corporate leadership and regional business units to ensure seamless collaboration.
• Represent the center in regional industry networks and government relations efforts as needed.
  
  
  

Qualifications & Experience

• 12+ years of experience in senior leadership roles, with expertise in setting up and scaling business operations.
• Prior experience with Global Capability Centers (GCCs) or Shared Services Centers is highly desirable.
• Strong business acumen with strategic thinking and operational execution experience.
• Proven track record of building and leading high-performing teams in a multinational environment.
• Experience in financial governance, cost management, and budget oversight.
• Fluency in English and Spanish is required.
• MBA or equivalent advanced degree is a plus.
  
  
  

The Yum! Brands story is simple. We have the four distinctive, relevant and easy global brands – KFC, Pizza Hut, Taco Bell and The Habit Burger Grill -- born from the hopes and dreams, ambitions and grit of passionate entrepreneurs. And we want more of this to create our future!

As the world’s largest restaurant company we have a clear and compelling mission: to build the world’s most love, trusted and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled talent and culture, which fuels our results.

We’re looking for talented, motivated, visionary and team-oriented leaders to join us as we elevate and personalize the customer experience across our 48,000 restaurants, operating in 145 countries and territories around the world!

We put pizza, chicken and tacos in the hands of customers through customized ordering, unique delivery approaches, app experiences, and click and collect services and consumer data analytics creating unique customer dining experiences – and we are only getting started.

Employees may work for a single brand and potentially grow to support all company-owned brands depending on their role. Regardless of where they work, as a company opening an average of 8 restaurants a day worldwide, the growth opportunities are endless. Taco Bell has been named of the 10 Most Innovative Companies in the World by Fast Company; Pizza Hut delivers more pizzas than any other pizza company in the world and KFC’s still use its 75-year-old finger lickin’ good recipe including secret herbs and spices to hand-bread its chicken every day.

Yum! and its brands have offices in Chicago, IL, Louisville KY, Irvine, CA, Plano, TX and other markets around the world. We don’t just say we are a great place to work – our commitments to the world and our employees show it. Yum! has been named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine in addition to being named to the Bloomberg Gender-Equality Index. Our employees work in an environment where the value of “believe in all people” is lived every day, enjoying benefits including but not limited to: 4 weeks’ vacation PLUS holidays, sick leave and 2 paid days to volunteer at the cause of their choice and a dollar-for-dollar matching gift program; generous parental leave; competitive benefits including medical, dental, vision and life insurance as well as a 6% 401k match – all encompassed in Yum!’s world-famous recognition culture.