Manager Tech Project Program

Overview

At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion
  
  

Our values aren’t empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

With Service Excellence as one of our core values, we are transforming the current Information Technology department to better position SCA as the industry leader in surgical care. Our IT team is focused on providing our partnerships and management teams with timely, quality technology support that meets their management and clinical needs and is reliable, helpful, and easily accessible.

In this role, the Program Manager leads of a team of Project Managers to implement IT infrastructure and EMR projects. As a Program Manager, you will set expectations with the customer regarding how to proceed with the implementation of technology solutions for their specific needs, tracking these projects to keep within scope, and hitting major project milestones to complete the implementation in the agreed upon timeline. You will assume a variety of roles, including clinical and technical project management, client management, economics management (budgets), and change management while implementing and deploying SCA’s technology. To be successful in this role you will need to be a focused individual with unwavering attention to the success of SCA facilities, extraordinary organizational skills, and exceptional communication capabilities. The ideal candidate should be comfortable leading 2-4 teammates in this role and be able to build relationships with frontline clinical and technical staff.

Significant interaction with SCA leaders will be a requirement of this position and, therefore, this individual must be comfortable working with the highest levels of senior management.

Key Responsibilities:

Supervisory Responsibilities:

• Oversee between 2-4 teammates in this role.
  
  

Project Oversight

• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
• Identifies resources needed and assigns individual responsibilities.
• Coordinates quality assurance procedures.
• Ensures project documents are complete, current, and stored appropriately.
• Develop and control deadlines, budgets and activities.
  
  

Project Accounting

• Ensures timely and accurate invoicing, and monitors receivables for project.
• Follows up with customers, as necessary, regarding unpaid invoices.
• Assures project legal documents are completed and signed.
  
  

Program Oversight

• Formulate, organize, and monitor inter-connected projects.
• Manage program and project teams for optimal return on investment, and coordinate and delegate cross-project initiatives.
• Ensures that customers and/or clients are regularly informed of the status of the program.
• Take proactive steps to minimize delays in delivery.
  
  

Communication

• Facilitates team and customer meetings effectively.
• Keeps project team well informed of changes within the organization and general corporate news.
• Effectively communicates relevant project information to superiors.
• Resolves and/or escalates issues in a timely fashion.
  
  

Customer Management

• Develops lasting relationships with teammates that foster customer ties.
• Communicates effectively with customers to identify needs and evaluate alternative business solutions.
• Builds a knowledge base of each customer’s business, organization, and objectives.
  
  

Qualifications

• Required:
• Bachelor's degree in technology or related field with preference of MBA.
• 8+ years hands on project management experience
• 5 or more years of experience in program management
• Project Management Professional certification
• Exceptional analytical and organizational skills, including a proven ability to adapt to a dynamic project environment.
• Proven ability to manage key stakeholders while managing competing priorities.
• Strong leadership skills including conflict/issue resolution.
• Ability to communicate effectively both verbally and written with customers, stakeholders, and senior leadership.
• Ability to work effectively with project resources across multiple departments.
• Strong supervisory and leadership skills
• Strong analytical and program-solving skills
• Proficient with Microsoft Office Suite or related software
• Preferred:
• Master in Business Administration or Masters of Health Care Administration
• Agile Certification
• Other
• • • Between 20-25% travel may be required as necessary to meet project needs.
    • Performs other related duties as assigned.

USD $120,000.00/Yr. USD $135,000.00/Yr.