Solutions Consultant

Job DescriptionThe Solutions Consultant role is an integral component of the CluePoints Commercial Organization. The role requires deep industry, domain and product expertise that support the presentation and communication of the CluePoints platform to customers and prospects, communicating the value and addressing the needs of the customer/prospect along the way. This includes delivering platform demonstrations and using their own experience and expertise to appropriately assure the audience of the value delivered by the CluePoints Platform. Participating in customer/prospect-facing presentations is only one component of the role. The Solution Consultant can contribute in many ways to commercial success and needs to be an individual who is comfortable operating in a highly dynamic environment with shifting priorities. Job Requirements

• Educated to degree-level, ideally having existing experience of utilizing the CluePoints platform
• Experience working in Clinical Trials, including the Monitoring of Clinical Trials within the Pharmaceutical or CRO sectors
• Experience in medical safety review
• Excellent presentation skills
• Technical skills that support the full utilization/configuration of the CluePoints platform
• Ability to travel as required (estimated 10-15%)

Job Responsibilities

Pre-Sales Support  

• Support the sales process for CluePoints solutions to worldwide pharmaceutical and biotechnology companies and CROs
• Execute presentations and demos and act as a commercial product consultant for all elements of our software products
• Maintain the demo environment for all solutions, ensuring that there is an optimal version of the demo environment available at all times
• Participate in RFI / RFP activity as the commercial product expert

Solution Optimization & Customization 

• Work closely with CluePoints’ product development team to give the voice of the customer, sharing feedback with relevant teams and advocating for feature requests
• Provide internal and external training in new features and product enhancements as they enter the lab and production environments
• As new features are released, monitor and share adoption and feedback metrics

Product Expertise & Thought Leadership 

• Act as a Thought Leader for CluePoints in various operational and commercial areas, particularly in our new Medical Safety Review product
• Participate and demonstrate CluePoints in various trade shows and industry events both as a delegate and podium-presenter
• Provide support to partner organizations, familiarize them with our products and assist in the training of their sales teams
• Provide support to CluePoints’ marketing team in planning seminars, webinars, conferences and developing marketing materials such as abstracts, collateral, blog/website/PR content and case studies

• Innovate and produce supporting collateral to drive our sales process

Job BenefitsREASONS TO JOIN US 

• Flexibility is part of our DNA
• Our offices provide a fun atmosphere: PS4, foosball, and our newly added dartboard
• Many activities are organized during the year such as team lunches, happy hours, team buildings, holiday parties and many other celebrations!
• At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
• You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
• You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
• Last but not least, we offer competitive salary and benefits, bonus potential, employee referral program.