Offer summary

Qualifications:

Bachelor's or master's degree in sales, marketing, business administration, or a related field., 3+ years of experience in sales, marketing, customer service, or related fields., Strong organizational and communication skills with high proficiency in German and English (C1 or better)., Experience with CRM systems and a proactive, solution-oriented mindset..

Key responsabilities:

Manage and coordinate external sales support service providers.

Maintain and optimize the CRM system for effective sales operations.

Build and maintain long-term relationships with existing accounts.

Collaborate with Marketing, Product, and Customer Success teams to enhance client retention initiatives.

Job description

Sales & Customer Account Manager (f/m/d) – Full-time

Location: Remote (Germany-based)

Start date: As soon as possible

Experience Level: Mid-level experience in Sales and Customer Account Management

About Cloudrizon

We are a young, dynamic, and fast-growing tech company. Our services range from custom software development projects and cloud migrations to the replacement of legacy systems and the digitalization of processes across entire business domains.

At Cloudrizon, we believe in innovation, agility, and empowering our team to build the digital solutions of tomorrow.

The Role

We're looking for a motivated Sales & Customer Account Manager (f/m/d) to join our team. In this role, you'll support and improve our end-to-end sales operations — from CRM and external sales partners to customer relationships and account growth. You’ll play a key role in helping us scale our business and ensure great client experiences across the board.

Your Responsibilities:

Manage and coordinate external sales support service providers
Maintain, optimize, and actively use our CRM system
Support the setup, improvement, and scaling of internal sales processes
Build and maintain long-term relationships with existing accounts
Help qualify and manage leads together with the Sales and Marketing team
Strengthen our customer journey and client retention initiatives
Collaborate closely with Marketing, Product, and Customer Success teams

Your Profile:

A bachelor's or master's degree related to sales, marketing, business administration or similar
3+ years of experience in sales, marketing, customer service and related fields
Strong organizational and communication skills
High proficiency in German and English (C1 or better)
Self-driven, solution-oriented, and detail-conscious mindset
Experience working with CRM systems
Prior experience in IT/tech-related environments is a strong advantage
A proactive team player with willingness to take ownership and drive results

What we offer:

Full flexibility and security through 100% remote work
A motivated, innovative team with flat hierarchies and open communication
Flexible working hours to suit your lifestyle
A wide variety of tasks in an innovative, forward-looking industry
Opportunities for personal development and the perspective of a long-term position

You're encouraged to apply even if your experience doesn't match the job description 100%. At Cloudrizon, we are committed to building a culture that welcomes diversity in all its forms. We provide a safe, inclusive, and empowering work environment — free from any form of discrimination.

We actively encourage applications from people of all backgrounds, regardless of race, color, gender, religion, sexual orientation, national origin, disability, or genetic information.

Required profile