Offer summary

Qualifications:

Fluency in Portuguese and English, both written and spoken., Strong communication skills with a customer-oriented mindset., Basic computer skills and familiarity with standard software applications., Eagerness to learn and develop a career in a multicultural environment..

Key responsabilities:

Deliver excellent customer support in Portuguese via phone, email, and chat.

Assist clients with inquiries, providing effective and timely solutions.

Document customer interactions for accurate record-keeping.

Collaborate with team members to improve overall service quality.

Job description

Patrique Mercier Recruitment is thrilled to announce an exciting entry-level opportunity for Portuguese speaking client care representatives in Greece with free relocation!

This role is perfect for multilingual individuals looking to jumpstart their careers in customer service, with the added benefit of free relocation assistance.

In this position, you will provide exceptional support to our diverse clientele (Electronics, IT sector, Fashion, Travel, Automotive industry and many more) in Portuguese, assisting them with their inquiries through phone, email or chat. Your goal will be to ensure a positive experience for every customer, helping them navigate our services effectively.

Join our team in the beautiful setting of Greece, where you can grow your professional skills while enjoying a vibrant cultural experience!

Responsibilities

Deliver excellent customer support in Portuguese via various channels (phone, email, chat)
Assist clients with inquiries, providing effective and timely solutions
Document customer interactions for accurate record-keeping
Collaborate with team members to improve overall service quality
Stay informed about product offerings and developments
Participate in training and workshops to enhance skills

Requirements

Fluency in Portuguese and English, both written and spoken
No previous customer service experience required; eagerness to learn is key
Willingness to relocate to Greece with company support - work from home only within Greece
Strong communication skills with a customer-oriented mindset
Able to work well in a team and contribute positively
Basic computer skills and familiarity with standard software applications
Attention to detail and organizational skills
Positive attitude with a passion for helping others
Willingness to relocate to Greece with company assistance
Desire to develop a career in a multicultural environment

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 2 Weeks )
Free Greek Lessons, Engagement Activities

Required profile