KYC & AML Analyst - Client Operations

Remote: 
Full Remote
Contract: 

Offer summary

Qualifications:

3+ years of experience in AML/KYC operations or client onboarding, preferably in a regulated FinTech or payment services firm., Strong knowledge of EU/UK/US KYC/AML regulations and client onboarding frameworks., Hands-on experience with KYC/AML tools such as LexisNexis and ComplyAdvantage., Excellent attention to detail and strong communication skills..

Key responsabilities:

  • Lead KYC onboarding efforts by conducting Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
  • Verify client documentation and conduct screening for PEPs, sanctions, and adverse media.
  • Liaise with clients to validate information and review transaction monitoring alerts.
  • Collaborate with cross-functional teams to ensure seamless onboarding and support compliance.

Navro (formerly Paytrix) logo
Navro (formerly Paytrix) Financial Services Scaleup https://navro.com/
51 - 200 Employees
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Job description

Not Your Typical KYC & AML Analyst Role

This isn’t just another checklist-ticking compliance job. No siloed departments. No coasting along with outdated processes. This is about being on the front line of a fast-scaling global FinTech, building and operating the critical KYC/AML processes that enable our compliant growth. Fast.

We’re Navro, a rapidly scaling B2B payments startup, and we’re looking for an organised, detailed, self-starting KYC & AML Analyst to join our Client Operations Team. This is your chance to directly impact our ability to safely onboard clients across multiple jurisdictions, contribute to operational excellence, and be part of a dynamic, cross-functional team. You won’t just follow procedures; you’ll help improve them. This isn’t a passenger role. We’re bringing you in for your expertise, your meticulous attention to detail, and your drive to get things done right in a fast-paced environment.

Who We Are 

We are transforming payments for global platforms and e-commerce businesses. As the world’s first payments curation platform, we simplify cross-border transactions by uniting best-in-class infrastructure into a seamless ecosystem, enabling businesses to scale and operate effortlessly across borders. Cross-border workforce payments are slow, expensive, and outdated. We can’t be. Businesses rely on us to pay their people accurately and on time - contractors, freelancers, and employees across the globe. When we say we’ll deliver, failure isn’t an option. If we don’t do what we said we would, people don’t get paid - not just a transaction delayed, but real workers left without wages. That means a developer in Argentina missing their paycheck, a freelancer in the Philippines unable to pay rent, or a contractor in Poland unable to get to work. No excuses. No passengers. No tolerance for politics or mediocrity.

The Opportunity

We are looking for a KYC & AML Analyst with a strong background in first-line client due diligence and a deep understanding of onboarding regulations across the US, UK, and EU. This role will sit at the heart of our Client Operations team, with a heavy emphasis on KYC/AML processes, while also supporting Customer and Payments Operations as part of a close-knit, high-performing unit.

You will play a key role in the first line of defense, ensuring smooth and compliant onboarding of clients in a fast-paced FinTech environment. This is an exciting opportunity to make a real impact while growing your career within a collaborative startup culture.

Requirements

What you will be doing:

  • Lead KYC onboarding efforts by conducting Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Ongoing Monitoring for clients and beneficial owners
  • Verify client documentation in accordance with KYC/AML requirements across multiple jurisdictions (UK, EU, US)
    Conduct screening for PEPs, sanctions, and adverse media; escalate suspicious activity to the MLRO as needed
  • Liaise directly with clients to request and validate information necessary to understand their business and ownership structures
  • Review and investigate transaction monitoring alerts and assist in preparing escalations where appropriate
  • Ensure all client data is accurately collected, stored, and managed in line with internal policies and regulatory requirements
  • Support customer operations and payments operations when required, particularly where compliance or documentation touchpoints are involved
  • Collaborate cross-functionally with Compliance, Product, Engineering, and Banking Partners to ensure seamless onboarding and ongoing support
  • Stay up to date on relevant regulatory developments and assist in aligning internal procedures with evolving rules
  • Act as a key contributor to process improvements and help scale operational excellence as the company grows

What We’re Looking For:

Experienced Analyst: 3+ years’ experience in AML/KYC operations or client onboarding, ideally within a regulated FinTech or payment services firm.

Regulatory Knowledge: Proven experience with EU/UK/US KYC/AML regulations and client onboarding frameworks.

Tool Proficiency: Hands-on experience using common KYC/AML tools (e.g., LexisNexis, RiskNarrative, TrueBiz, ComplyAdvantage, etc.).

Detail-Obsessed: You don’t miss a thing. Your meticulous attention to detail in reviewing documentation and data is critical.

Proactive & Efficient: A proactive mindset with the proven ability to manage workload efficiently and accurately, even under pressure.

Clear Communicator: Strong written and verbal communication skills; ability to summarize complex information clearly and confidently for internal stakeholders and liaise effectively with clients.

Collaborator Extraordinaire: A genuine team player with a startup mentality – flexible, adaptable, and willing to support different operational areas when needed.

Problem Solver: Strong analytical skills to investigate complex structures or alerts and identify key risks.

Certification (Bonus): Certified Anti-Money Laundering Specialist (CAMS) or equivalent qualification is a strong plus.

Payments/CS Context (Bonus): Experience supporting payments or customer service functions alongside compliance tasks is advantageous.

Grit & Passion: You may not possess every single required skill listed, and that's perfectly fine. If you have most of them, along with grit, passion, a desire to learn quickly, and the willingness to get stuck in, we encourage you to apply

Why Navro?
  • Lead and Shape the Future: This is your chance to build and grow a market from zero to one.
  • Make Real Impact: Your decisions will directly shape Navro’s growth journey.
  • Innovative Environment: Be at the forefront of Fintech innovation and payments disruption.
  • Career-Defining Role: This isn’t just another job. It’s a legacy.
Ready to Build Something Big?

This is your chance to leave your mark. If you’re ready to lead, build, and grow with the intensity that only startups offer, we want to hear from you.

Apply now and be part of Navro’s journey to revolutionise global payments.

Benefits

As part of this role you will receive the following:

  • You will enjoy 26 days of annual leave (excluding Bank holidays)
  • Volunteering & Compassionate leaves
  • Maternity and Paternity leaves
  • Private Healthcare 
  • Company Options Scheme
  • Team socials
  • Comprehensive, interactive & engaging Training - Leadership, Communication and Presentation Skills, Behavioural Profiling, Conflict Management, etc
  • Career frameworks
  • Flexibility surrounding other commitments; within your team we will work around child-care or other appointments you have. We just ask for advance notice!
  • For those London Based 2-3 days per week in office
  • Working in a diverse and inclusive environment where we ensure that our people thrive

Navro does not accept unsolicited resumes from search firms/recruiters. Navro will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Collaboration
  • Communication
  • Proactivity
  • Detail Oriented
  • Problem Solving

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