Product Tester & Coordinator

👋 About Us

At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.

Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent.

All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!

We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!

💻 The Role

What You’ll Do:

• Manually test key user journeys across our web platform before new releases go live.

• Identify and report bugs, UX issues, or inconsistencies with clear documentation and reproduction steps.

• Collaborate with engineers and product managers to prioritize and resolve issues.

• Support sprint planning by helping coordinate tasks, timelines, and team updates.

• Document and organize user feedback from internal and external sources.

• Assist with QA support during release cycles, including regression testing and release sign-offs.

• Help maintain clear and up-to-date product documentation and testing protocols.

About You:

• 1–3 years of experience in software QA, manual testing, or a similar role.

• Experience testing web applications and reporting bugs using tools like Jira, Trello, or similar.

• Basic understanding of product management processes, agile workflows, and sprint planning.

• Excellent attention to detail and strong written communication skills.

• Comfortable working remotely with cross-functional, global teams.

• Highly organized, self-motivated, and eager to take initiative.

Bonus Points For

• Experience working in a startup or remote-first environment.

• Familiarity with tools like Figma, Notion, or ClickUp.

• A passion for great user experiences and curiosity about product development.

This is a long-term, full-time Independent Contractor engagement.

💡THE/STUDIO’s Company Values

• Intellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right

• Self-motivated with a meaningful reason to deliver excellence

• Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team

• Radical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable

• Operates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment

• Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them

• Results-driven - focuses on achieving and exceeding measurable objectives

🔎 Our Typical Hiring Process

1. Submit an application. IMPORTANT: Please submit your resume/CV in English

2. Initial Chat with Global Recruiter

3. Hiring Manager Interview

4. Assessment/Case Study - if applicable

5. Final Interview

6. Reference Check

Note that every role is different, so the process may vary depending on the requirements of the role. Please note that due to the volume of applications we receive, we may not be able to provide feedback to all applications.

At THE/STUDIO, we know that our Company's strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.