Offer summary

Qualifications:

At least 1 year experience as a pharmacy technician in an administrative support role., National pharmacy technician certification is highly preferred., Advanced computer skills, including word processing and spreadsheet utilization., Excellent customer service skills, both written and verbal, are essential..

Key responsabilities:

Handle incoming calls from members and providers, providing professional assistance through the prior authorization process.

Maintain complete and accurate documentation of all approvals and denials.

Transfer clinical questions and judgment calls to the pharmacist as needed.

Coordinate activities related to prior authorization and customer service in a high-volume call center environment.

Job description

Our Client, a Retail Pharmacy company, is looking for a Pharmacy Technician with Prior Authorization experience to work remotely.

Responsibilities:

This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.

Requirements:

At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
National pharmacy technician certification highly preferred.
Eligible for state registration, certification or licensure per state regulations.
Advanced computer skills including word processing and spreadsheet utilization.
Excellent customer service skills (written and verbal) a must.
Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.

Why Should You Apply?

Health Benefits
Referral Program
Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

#alljobs

Required profile