Junior Network Engineer

Description

POSITION:  Junior Network Engineer

RESPONSIBLE TO: Manager, IS&T Operations

JOB SUMMARY:   The Junior Network Engineer demonstrates foundational knowledge of network systems and a strong desire to grow their technical and troubleshooting skills in a collaborative, enterprise-scale environment.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Assisting with the installation and configuration of networking hardware under the guidance of senior staff.
• Supporting the implementation of network security best practices and protocols.
• Monitoring network performance and assisting in routine maintenance tasks.
• Responding to support tickets related to network issues and escalating when necessary.
• Documenting troubleshooting steps and resolutions in service tickets and knowledge base articles.
• Participating in network upgrade projects and deployments.
• Creating basic network reports and diagrams as needed.

OTHER

• Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
• Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
• Models the AP Code of Conduct and demonstrates a commitment to the AP Compliance Program, standards and policies.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

TYPICAL PHYSICAL DEMANDS

• No, or very limited, exposure to physical risk.
• No, or very limited, physical effort required.
• Work is normally performed in a typical interior/office work environment.
• Employee will occasionally be asked to lift and carry items weighing up to 30 pounds.

Qualifications

EDUCATIONAL REQUIREMENTS:

• High School Diploma or GED

QUALIFICATIONS AND EXPERIENCE:

• 2–3 years of experience in a technical support or network-related role.
• Basic knowledge of network operating systems and devices, including Meraki and Cisco.
• Familiarity with TCP/IP, DNS, DHCP, and other fundamental networking protocols.
• Exposure to networking tools and monitoring platforms.
• Strong attention to detail and willingness to learn from senior engineers.
• Excellent troubleshooting, communication, and documentation skills.
• A strong desire to grow professionally and pursue industry certifications (e.g., ECMS, CCNA).