Offer summary

Qualifications:

High school diploma or GED with 1-3 years of related experience or equivalent education., Excellent interpersonal and communication skills, with strong phone and writing abilities., Experience with ERP accounting systems and proficient in Microsoft Excel., Ability to handle confidential information and manage multiple tasks independently..

Key responsabilities:

Provide excellent customer service to internal and external customers regarding past due invoices.

Collaborate with the AR team and other departments to resolve invoicing issues and analyze payment trends.

Document payment information, send out statements, and perform collection tasks for all subsidiaries.

Proactively report discrepancies and potential risks while adhering to company policies and service level agreements.

Job description

THE ROLE:

This position will report to the: Sr Manager AR&AP
Travel Requirement: No
Location: Remote
FLSA Status: Non-Exempt
Employment Category: Full Time Temporary
Pay Range: $18 - $20

Generous Brands is dedicated to inspiring people to thrive through the power of vibrant nutrition through its leading brands, Bolthouse Farms, Evolution Fresh and our joint venture with Sambazon. Bolthouse Farms is the preeminent provider of chilled juice, smoothies, and protein drinks. Evolution Fresh - is the premier, cold-pressed juice brand and maker of the new Real Fruit Soda. Through our integrated partnership with Sambazon we produce and sell their high-quality Açaí beverages.

Formerly known as Bolthouse Farms – Generous Brands was born out of the independence from its carrot operations and is poised to be the “World’s Largest Beverage Start-Up.”

Currently we have 1000 employees located across the country at our hubs/facilities in Bakersfield, CA, Rancho Cucamonga, CA & Chicago, IL.

You can connect with our brands on their socials - Bolthouse Farms (LinkedIn, Instagram and TikTok ) and Evolution Fresh (LinkedIn, Instagram and TikTok).

WHAT YOU’LL BE RESPONSIBLE FOR IN THIS ROLE

The department is responsible for the processing of all company invoices and statement requests received, credit and collections, and sales administration. This position ensures that the company is paid correctly and in a timely manner.

WHAT WE’RE LOOKING FOR

Provide excellent customer service to both external and internal customers.
Contact customers concerning past due invoices
Perform root cause analysis and inform immediate supervisor of recurring issues
Collaborate with members of the AR team, Sales, and other internal departments on invoicing issue resolution
Analyze payment trends, maintain customer status updates, and present to Manager on a weekly basis
Provide updates on accounts where the company may be at risk.
Proactively report accounts receivable discrepancies and potential risks
Document payment information and discrepancies
Send out statements and invoice copies as requested
Perform Collection tasks for all subsidiaries
Escalate invoicing and payment issues
Adhere to DSO requirements
Maintain or exceed company defined standard of excellence
Comply with all company policies and procedures.
Adhere to department service level agreements (SLAs)
Maintain financial security by adhering to internal accounting controls
Protect organization's value by keeping information confidential
Complete special projects, requests and additional duties as assigned

MINIMUM QUALIFICATIONS:

High school diploma or GED and one to three years related experience and/or training; or equivalent combination of education and experience
Valid California driver’s license and clean driving record

ADDITIONAL REQUIRED QUALIFICATIONS:

Excellent interpersonal and communication skills
Ability to handle confidential information
Ability to work independently
Ability to manage multiple tasks
Ability to navigate complex issues
Strong phone skills
Strong writing skills
Experience with ERP accounting systems
Must be a competent user of Microsoft Excel

PREFERRED QUALIFICATIONS:

Experience in the CPG industry
Experience in Collections or related field

PHYSICAL DEMANDS & ENVIRONMENTAL HAZARDS:

Occasionally will be pushing lifting 25 to 50 lbs

HOURS & WORKDAYS:

1st Shift (7:00AM – 4:00PM); Monday through Friday; when business requires, overtime and weekends will be mandatory.

WHAT WE OFFER

Our rich benefits packages are designed to support the health and well-being of both our eligible co-workers and their families.

Medical
Dental
Vision
Group Life and AD&D
Voluntary Life and AD&D
Group Short-Term Disability
Group Long-Term Disability
Flexible Spending Accounts
Employee Assistance Program
401(k)
Paid Time Off

EQUAL EMPLOYMENT OPPORTUNITY

We are an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as need, to assist them in performing essential job functions.

REASONABLE ACCOMMODATIONS

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. If you are interested in applying for employment with Bolthouse Farms and need special assistance to apply for a posted position, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team at: TalentAcquisition@bolthouse.com for additional support and guidance.