Offer summary

Qualifications:

1–2 years of experience in IT support or systems administration., Familiarity with Windows Server environments and common network protocols., Basic certifications such as CompTIA Network+ or Microsoft preferred., Strong communication skills and a willingness to grow in the role..

Key responsabilities:

Monitor systems and network performance using logs and tools.

Analyze system events and recommend performance or security improvements.

Provide general systems administration support in Windows-based environments.

Support and document operations center tasks, including incident response.

Job description

This is a remote position.

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

JOB TITLE: MSP Administrator

RATE: Php 495 per hour

Work Type: Remote|Fulltime

Working Hours : Monday–Friday, 8 AM to 5 PM EST (8 PM to 5 AM PH Time)

Start Date: Tentatively in 3–4 weeks (pending contract confirmation)

JOB OVERVIEW:

We are assisting a growing US-based Managed Services Provider in hiring an MSP Administrator to support IT operations and infrastructure monitoring. This role is ideal for someone with a strong technical foundation looking to grow into a more senior role over time.

This role focuses on systems monitoring, log analysis, and basic administration, with opportunities for growth into more advanced network and server management. The MSP Administrator will work closely with the operations center to maintain performance, ensure system health, and support ongoing IT tasks.

JOB ROLE & RESPONSIBILITIES:

Monitor systems and network performance using logs and tools
Analyze system events and recommend performance or security improvements
Ensure backups run as scheduled and updates are applied properly
Provide general systems administration support (Windows-based environments)
Support and document operations center tasks, including incident response
Assist with basic troubleshooting and escalate when necessary
Maintain consistent operations and adherence to IT best practices

JOB REQUIREMENTS:

1–2 years of experience in IT support, systems administration, or MSP
Familiarity with Windows Server environments and common network protocols
Comfortable working with logs, monitoring tools, and documentation
Some exposure to Fortinet, Cisco, or similar technologies a plus
Basic certifications (e.g., CompTIA Network+, Microsoft, Fortinet NSE) preferred
Strong communication, reliability, and willingness to grow