Offer summary

Qualifications:

Exceptional customer service skills with a sense of urgency., Strong verbal and written communication skills., Experience in multi-unit facilities management concepts and best practices is preferred., A degree in higher education is preferred, but a willingness to develop new skills is essential..

Key responsabilities:

Manage day-to-day facility management and maintenance issues across multiple locations.

Communicate effectively with internal customers and contract vendors.

Analyze data and track work order history and budget.

Coordinate billing management for Facilities tickets and vendor interactions.

Job description

The person selected for this role will play a significant part in ensuring that Aspen Dental continues to provide access to care in facilities that demonstrate best-in-class safety, cleanliness, and functionality. This position will be responsible for the following;

Manage the day to day facility management and maintenance issues at multiple locations over a large geographic territory.

Tact and Directness in dealing with the facilities vendors is critical to ensure that required actions are completed.

Manage expectations and performance within service level parameters. Verify the completion of work and services.

Effectively communicate with internal customers and contract vendors.

Data analysis and storage of work order history and budget tracking.

Subcontractor appropriation. Ability to search for vendors and sign them up.

Shipping items and tracking for the Facilities Department

Coordination of the Nitrous Mixer Preventative Maintenance program.

Billing management for Facilities tickets. This includes contacting vendors to get the correct information in to get billing done, and coordination with ADMI billing to coordinate correct GL codes and location codes for items.

The candidate selected for this challenging opportunity will likely possess exceptional customer service skills and act with a ‘sense of urgency.’ This requires skill and experience in both verbal and written communications that meet the needs of different customers and vendors. It would be very helpful to have prior exposure to multi-unit facilities management concepts and best practices. You can expect to work in a fast-paced environment so being able to demonstrate successful completion of multiple tasks concurrently is appreciated. Critical to this role will be the experience and ability to negotiate with vendors, think analytically and critically, and to be a ‘real-time’ problem solver. This role will likely involve occasional travel and a flexible schedule. While a degree in higher education is preferred, a willingness and eagerness to develop new skills and garner more responsibility are essential. If you’re ready for this challenge then contact us today!

Work Environment