Senior Coating Advisor

Senior Coating Advisor, Americas

Become part of a dynamic group of skilled technical service professionals! Our Technical Services department helps to build the Hempel brand reputation by inspiring confidence from the end user. As technical services authorities, we offer knowledge, experience, and training to accompany our best-in-class products. Finally, we collaborate with our internal colleagues to ensure proper and peak application and performance of Hempel products.

Here's some of the other things you can look forward to:

Bring our Hempel products to peak performance. As a Coating Advisor at Hempel, you’ll be on the front lines working alongside applicators, distributors, contractors, engineers, and consultants to ensure proper use and application of Hempel’s products. Working with our direct customers, you will strive to understand their needs, their challenges and provide services that can support and strengthen our coating solutions, to bring value that can be monetized. You’ll work closely with a team of Hempel colleagues from Sales, R&D, Customer Care, and other internal functions to deliver exceptional service to the end user.

What do you need to be successful in this role?

You’ll bring our technical documentation – Product Data Sheets – to life by offering technical advisory support on all aspects of our Hempel products. You will be an ambassador for the brand and product lines by effectively communicating the features and benefits of all our products and systems.

• Work to ensure compliance with most recent Product Data Sheets, guide specifications, relevant technical and industrial standards, working procedures, and best painting/application practices.

• Accurately collect and record data, prepare work progress reports including testing, analysis, and interpretation of data providing feedback when vital to relevant stakeholders.

• Provide onsite training to coatings applicators across major segments and the Hempel’s Sales teams.

• Educate and persuade customers about the performance of our coating solutions and value of Technical Services.

• Generates accurate company and customer reports and distributes them in timely manner using corporate reporting tolls to efficiently and proactively communicate issues of importance for the quality/paint consumption/budget/scheduling of the project.

• Uses PPE and technical equipment responsibly and ensures equipment is calibrated, maintained and in good condition; monitors and leads project paint inventory offering timely updates to Sales front/back office to avoid possible shortages.

• Actively participate in internal and external Technical Services strategy activities by conducting surveys, troubleshooting issues, and finding resolutions.

Qualifications:

• Ability to 85% travel extensively (domestic and international) with flexible schedules is required.

• Based in the Houston or Dallas, TX area—or open to relocating to one of these vibrant cities!

• Proven experience in Oil & Gas, Marine, Rail, and / or Wind Coatings is advantageous.

• Prior experience in line and production auditing is essential for this role.

• English business proficiency (oral and written).

• English-Spanish bilingual skills are highly valued.

• MS office basic level/ basic computer efficiency.

• Possession of a high school diploma or a bachelor's degree is required.

• NACE certification is a plus.

Sounds like a match?

Welcome to apply! Click the ‘Apply for position’ button in the top-right corner and submit your application letter with a CV in English via our recruitment system.

Application due

Seniority Level

Job Functions

Industry

Chemicals

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other. 

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact. 

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents,  we can achieve great things, together.