Manager Product Management- Remote within the US

OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.

Job Summary/Objective

Provides day-to-day guidance to the Collision product team, manages individual and team assignments, and ensures team members are positioned to meet deliverables. Creates and executes tactical implementation plans for Collision programs and product applications to drive specification, development, adoption, and usage of new and existing products and services. Assists with establishing market requirements and defining product requirements. Builds and manages a product roadmap that addresses market needs and opportunities that support OEC’s goals and strategies. Manages product professionals and coaches the team for continual success. Establishes market requirements and defines product requirements.

Key Responsibilities & Duties (essential To The Job)

• Manages and leads the Collision team. Sets individual team goals and expectations. Provides ongoing coaching and feedback, and completes formal assessments on performance. Ensures clarity on priorities and timelines and that work activities are aligned with strategic goals communicated by senior leadership. Helps team members with solving for complex and/or escalated issues, and removes roadblocks as needed.
• Promotes individual and team learning & growth, and supports the upward mobility of team members.
• Identifies what market research is needed for the Collision line of business and related products. Conducts market research, including customer surveys, one-on-one customer interviews, and competitive analysis with management support. Analyzes product, customer, and market data to identify and define new product opportunities, extensions and enhancements to existing products, and applications of technology to markets.
• Develops product requirements independently and works daily with Technology teams to prioritize and implement requirements, do customer market testing (validation), perform user acceptance testing, and launch requirements.
• Puts together execution plan and coordinates efforts with various functional areas (marketing, customer-facing, billing, etc.) to roll out new Collision-related products or enhancements and drive customer satisfaction with minimal management help.
• Identifies areas for program improvement, and partners with sales, customer success, and marketing teams to devise programs to increase customer sales and decrease cancellations.
• Seeks out answers to business questions and identifies reports for data gathering needed to support assigned areas. Prepares reports and analyzes product and customer data.
• Develops and delivers presentations at speaking engagements to drive customer awareness of product capabilities and new customer initiatives.
• Manages select relationships with Original Equipment Manufacturers (OEMs), third parties, and other external industry professionals, and is seen as a trusted advisor.
• Owns assigned company product, puts together business cases.
• Recruits, hires, and onboards new team members. Ensures newly hired employees have the tools, knowledge and information needed to be successful at OEC.
  
  

Education

A bachelor’s degree from an accredited college or university is required, In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience, Skills And Key Competencies

• At least 10 years of experience in a product development environment managing large scale projects and implementations
• Plus, a proven track record of successfully evaluating and implementing new technology products.
• At least 2 years of management experience with responsibility for leading direct reports.
  
  

Must also be able to demonstrate the following skills and abilities:

• Deep expertise in Agile frameworks
• Ability to lead diverse teams and create an engaging and positive culture that motivates and empowers others to do great work.
• Passionate about building and nurturing client relationships and delivering the best possible experience.
• Engaging presentation skills with the ability to effectively speak to and interact with various sizes/types of audiences in a professional and easy-to-understand manner.
• Excellent communication skills and can tailor messaging to a specific audience or call to action.
• Sound business judgement and strong critical thinking skills to solve for a variety of business challenges.
• Ability to manage and lead at a tactical level with direct reports, and at a strategic level with OEC leadership.
• Strong interpersonal skills and can effectively promote teamwork and collaboration.
• Flexible and adaptable approach to work, and can support direct reports with adjusting to shifts in priorities as the needs of the business change.
• Proactive and results-oriented work style to ensure team objectives and deliverables are met.
  
  

Special Position Requirements

• Travel for this position is required, and anticipated to be approximately 10-15% of the time (possibly 1 to 2 days each month).
  
  

What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry.

OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

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