Offer summary

Qualifications:

Previous experience in a healthcare technician role such as sterile processing, surgical, dental, biomedical, or pharmaceutical., Proven success in using multiple software platforms concurrently., Strong communication, time management, and attention to detail skills., Ability to work independently in a remote, customer-focused environment..

Key responsabilities:

Research and validate product and documentation information using sterile processing knowledge.

Build and maintain relationships with manufacturers, distributors, and healthcare facilities for documentation.

Fulfill document requests and updates from customers to provide excellent service.

Input and verify data in the oneSOURCE database to ensure accuracy and integrity.

Job description

Document Control Specialist (Healthcare Technician) | Solution Management | USA, Remote

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a USA- based Healthcare Technician to join our Solution Management team as a Document Control Specialist, so that we can provide our customers with their requested surgical, dental, biomedical, and pharmaceutical documents via our oneSOURCE platform. The Document Control Specialist will support our libraries within our oneSOURCE product to ensure accuracy and accessibility of critical medical device and equipment information within our database for our customers.

How You’ll Spend Your Time

Utilize your sterile processing knowledge to properly research and validate product and documentation information
Build and maintain relationships with manufacturers, distributors, and healthcare facilities in order to obtain necessary documentation
Promptly fulfill document requests and updates from subscribed customers in order to meet their needs and provide top tier customer service
Accurately input and verify data into the oneSOURCE database to ensure data integrity and consistency
Collaborate with database team members and managers to ensure quality and efficiency

What Kind of Things We’re Most Interested in You Having

Previous experience working in a healthcare technician position such as sterile processing, surgical, dental, biomedical, pharmaceutical, etc.
Proven success working in multiple software platforms concurrently
Superb communication, time management, and attention to detail skills
Ability to remain self-motivated while working 100% remotely
A passion for working independently within a customer focused environment

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

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