Service Delivery Manager (gn) Enterprise Infrastructure Services

Remote: 
Full Remote
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Offer summary

Qualifications:

Proven experience in service delivery management within enterprise infrastructure services., Strong understanding of ITIL frameworks and service management processes., Excellent communication and interpersonal skills to liaise with clients and stakeholders., Ability to manage multiple projects and prioritize tasks effectively..

Key responsabilities:

  • Oversee the delivery of enterprise infrastructure services to ensure client satisfaction.
  • Coordinate with cross-functional teams to meet service level agreements.
  • Monitor service performance and implement improvements as necessary.
  • Prepare and present reports on service delivery metrics to management.

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SoftwareONE XLarge https://www.softwareone.com/en/
5001 - 10000 Employees
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Required profile

Experience

Spoken language(s):
German
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