Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsabilities:
Manage customer relationships to ensure satisfaction and retention.
Conduct regular check-ins and meetings with clients to assess their needs.
Collaborate with internal teams to address customer issues and improve services.
Prepare reports on customer feedback and success metrics.
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SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us: https://www.softwareone.com/en