Associate Project Manager - Tokyo (Remote)

Job Description

KLDiscovery, one of the largest international eDiscovery providers, is currently seeking an Associate Project Manager for our Tokyo, Japan office. The Associate Project Manager is responsible for supporting all activities of the Project Management team. The Project Manager is the primary point of contact for our clients from project initiation through closeout. This role requires attention to detail and excellent communication skills with native-level or fluent Japanese and “high-business” English language skills.

This is a remote, work from home opportunity. Candidates will be considered who live in or around Tokyo.

At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is 6.5 to 7.5M JPY.

Responsibilities

• Work in tandem with Project Managers, Senior Project Managers to support the completion of active client projects
• Support Project Management group with administrative tasks including billing, job tracking, scheduling, reporting and answers to client inquiries
• Schedule and conduct project meetings to understand project goals, processes, timelines and expectations, documenting meeting minutes as required
• Input requirements into work order tracking system including project revisions and updates throughout the project cycle
• Assist in the development and maintenance of client and management reports
• Act as liaison with Operations to understand, communicate and provide administrative support for appropriate solutions for active client projects
• Directly manage small, transaction-based projects that only include receipt of media, simple processing and shipment of deliverables
• Manage content and information on Project Management’s knowledge base, FAQ and SharePoint documentation repositories
• Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies
  
  
  

Qualifications

• Fluent / Native written and spoken Japanese and strong command of English
• 1 years’ work experience in project management, administrative or related role
• Bachelor’s degree preferred; High School Diploma (or equivalent) required
• Solid written and verbal communications skills are critical to the success of this position
• Client service-oriented attitude is required
• Teamwork, attention to detail, positive attitude and self-motivation are also important attributes
• SaaS, Professional services, Ediscovery, or litigation related experience is a plus
  
  
  

Our Cultural Values

Entrepreneurs At Heart, We Are a Customer First Team Sharing One Goal And One Vision. We Seek Team Members Who Are

• Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
• Smart - We use emotional intelligence when working with one another and with clients
  
  
  

Our culture shapes our actions, our products, and the relationships we forge with our customers. It helps us stand out in an ever-increasing crowd of providers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

KLDiscovery