Offer summary

Qualifications:

5-8 years of experience managing social media for a brand, preferably in tech, fintech, or ecommerce., Deep understanding of content best practices and audience behaviors across major social platforms., Proven ability to create engaging and high-performing content, especially short-form video., Excellent copywriting skills with a strong grasp of tone, voice, and timing..

Key responsabilities:

Develop and execute a content strategy for Bolt's core social channels to drive engagement and awareness.

Manage the entire content lifecycle from ideation to community engagement.

Collaborate with various teams to amplify key launches and campaigns.

Monitor social conversations and trends to engage with the audience in real time.

Job description

Bolt is on a mission to democratize commerce. We relentlessly prioritize our retailers—putting their brands front and center while enabling frictionless shopping at any touchpoint in the customer journey. At the center of it all is our rapidly growing universal shopper network—Bolt merchants such as Revolve, Lily Pulitzer, Kendra Scott, Lucky Brand Jeans, and Jonny Was can access tens of millions of shoppers, offering them a best-in-class checkout.

And revolutionizing ecommerce is only half of the equation—we’re also transforming the way we work. At Bolt, we have created a work environment where people learn to drive impact, take risks and make big bets, and grow from feedback, all while feeling welcomed and accepted for who they are. Come join us on the adventure today!

Your role at Bolt:

As Bolt’s Social Media Manager, you will own the voice of the brand across every social platform. From crafting standout content to launching creative campaigns and analyzing performance, you’ll lead the strategy and day-to-day execution of Bolt’s presence across Twitter/X, LinkedIn, TikTok, Instagram, Bluesky, Meta, and beyond. This is a hands-on, high-impact role for someone who thrives in the fast-paced world of ecommerce and fintech and knows how to turn moments into movements.

What you will be doing:

Develop and execute a platform-specific content strategy for each of Bolt’s core social channels to drive engagement, awareness, and thought leadership.
Own the end-to-end content lifecycle—from ideation and copywriting to scheduling, posting, and community engagement.
Create or direct the creation of original content including graphics, short-form video, motion assets, and platform-native creative (e.g., Reels, Stories, TikToks, etc.).
Collaborate closely with PR, Product Marketing, Creative, and GTM teams to amplify key launches, campaigns, events, and partnerships.
Monitor conversations and trends across social platforms to engage with our audience in real time and jump into relevant conversations.
Manage all social listening and analytics tools, tracking KPIs like follower growth, reach, impressions, engagement, and CTR to inform and optimize strategy.
Maintain a consistent brand voice across channels while tailoring tone and content to each platform's unique audience and norms.
Stay ahead of platform trends, algorithm changes, and emerging channels to ensure Bolt is always pushing the boundaries of social innovation.

What would set you up for success:

5-8 years of experience managing social media for a brand, ideally in tech, fintech, or ecommerce.
Deep understanding of content best practices and audience behaviors across platforms like X/Twitter, LinkedIn, TikTok, Instagram, and Facebook.
Proven ability to concept and create original, engaging, and high-performing content—especially short-form video and meme-style creative.
Experience using social media tools (e.g. Sprout, Hootsuite, Later, Buffer, Dash Hudson, etc.) and analytics platforms to guide strategy.
Excellent copywriting skills and an intuitive grasp of tone, voice, and timing.
Ability to balance long-term brand strategy with real-time content creation and cultural responsiveness.
Comfortable working cross-functionally and juggling multiple stakeholders while keeping the brand consistent and creative.
Bonus: A strong personal social presence or portfolio of past brand work you’re proud of.

Benefits:

Comprehensive health coverage: Medical, dental and vision
Remote-first workplace
Time away: Flexible PTO, paid holidays + floating holidays, your birthday off!
Paid parental leave
Competitive Pay
Retirement plans
Virtual and in-person team & company events

In addition to our core values, Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone).

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