Software Engineer

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.   

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.   

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. 

As a Backend Software Engineer, you will play a critical role in designing, developing, and maintaining functionality of one of our flagship products. You will work closely with other Engineers across Civica, adhering to industry best practices. Your expertise in building cloud-ready products will be instrumental in driving successful outcomes.

Key Responsibilities:

• Design, develop, test, and maintain critical software systems, primarily focussed on .NET. 
• Collaborate with technical product managers, designers, and other engineers to identify system requirements and develop technical solutions. 

• Develop API-based interfaces for our products, ensuring high quality standards and compliance with industry regulations. 
• Troubleshoot complex issues using log analysis, profiling tools, and collaborative debugging techniques. 

• Understand system architecture principles and ability build accordingly to meet growing traffic demands and improve overall efficiency. 

• Implement continuous integration/continuous deployment (CI/CD) pipelines for automated testing, build, and deployment processes. 

• Stay up to date with the latest features, libraries, and best practices; apply this knowledge to drive innovation within our engineering team. 

Requirements

You will be an experienced and backend engineer who posses the following skills:

• Proficiency in writing high-quality, readable, and maintainable code using C#. 
• Familiarity with cloud platforms (e.g. AWS, Azure, Google Cloud Platform), containerisation tools (e.g. Docker), and orchestration frameworks (e.g. Kubernetes). 

• Experience working with relational databases, caching layers, and messaging queues. 

• Proven experience of testing principles and practices; applying this knowledge to drive innovation within our Engineering team.

Nice to Have: 

• Experience with Agile development methodologies (Scrum, Kanban). 

• Knowledge of observability practices (logging, metrics, tracing) and monitoring tools (e.g. Prometheus, Grafana). 

• Understanding of cloud security best practices, including IAM policies and secret management. 

We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with UsAs a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔"Days of Difference" – Up to 3 extra days off for volunteering.

Financial Well-being & Security

✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.