About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Lead Security Professional must have advanced practical experience in criminal investigations and managing all aspects of physical security matters. They will monitor security incidents, conduct investigations, serve as a liaison between Lumen and law enforcement agencies across the country as well as represent Lumen in court proceedings. The Lead Security Professional will conduct initial and recurring training for Lumen employees, process internal requests on a wide range of security and access issues as well as investigate and report security violations. They will be responsible for maintaining associated security paperwork and records and effectively work across Lumen Business Units.
Location
This is a work from home position anywhere within the US.
The Main Responsibilities
- Maintain daily monitoring of security incidents across the organization, follow up on cases with employees in the field and with law enforcement agencies.
- Conduct in-service training with field operations, mass markets and other Business Units on how to report security incidents and on the importance of accuracy and clarity when submitted reports, as well as best practices to mitigate potential losses.
- Ensure the safety and security of Lumen field employees while providing guidance on crime scene procedures / preservation of evidence and serve as an in-house subject matter expert on theft and vandalism prevention.
- Act as Lumen’s representative with industry peers to coordinate on crime prevention strategies and proactively address areas of concern with appropriate countermeasures.
- Maintain and coordinate with video support on utilization and deployment of Lumen’s camera systems including internet protocol and covert cameras.
- Maintain and coordinate with Lumen leadership on crime trends and metrics utilized to prevent future incidents.
- Effectively coordinate with Legal as well as Legislative and Government Affairs on a wide range of matters.
- Provide regular reporting to senior management on all aspects of physical security. Coordinate on case progression with Senior Manager of Physical Security while demonstrating contributions to key metrics and strategic goals.
What We Look For in a Candidate
- Ability to effectively communicate at all levels of the organization.
- Demonstrated experience in conducting investigations with strong interviewing skills.
- Ability to effectively liaise with federal, state and local law enforcement.
- Minimum of eight to ten years successful experience in law enforcement conducting violent crime and/or property crime investigations is required.
- Experience managing people and investigative programs is preferred.
Education:
- A two-year college degree is required, four-year degree preferred.
Competencies:
- Innovation & Agility, Ownership & Accountability, Communication & Self Awareness, Customer First, Urgency & Courage, Collaboration & Alignment, Celebration & Have Fun, Effective Decisions
Compensation
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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. #GSS |
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Requisition #: 337703
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
