Offer summary

Qualifications:

Minimum 5 years of experience as a Compliance Officer in the RTO industry in Australia., Certificate IV in Training and Assessment (TAE40116 or equivalent)., Knowledge of ASQA regulatory requirements and compliance documentation processes., Proficiency in Microsoft Office Suite and experience with student management systems (SMS) and learning management systems (LMS)..

Key responsibilities:

Oversee the onboarding and compliance of trainers, assessors, and third-party partners.

Conduct audits and reviews of trainer performance and delivery practices.

Collaborate with product development to ensure courses meet regulatory standards.

Share compliance updates and contribute to professional learning opportunities for trainers.

Job description

This is a remote position.

Job Overview

We are seeking a detail-driven AU RTO Compliance Officer to oversee the onboarding and ongoing compliance of trainers, assessors, and third-party partners across our RTO brands. This role is essential in ensuring our training partners meet all standards set out by ASQA and relevant frameworks. You will play a pivotal role in maintaining high-quality training delivery through auditing, monitoring, and supporting compliance activities. If you're highly organized, proactive, and passionate about maintaining the integrity of training standards, this is a great opportunity to make a lasting impact.

Job Description

As an AU RTO Compliance Officer, part of your responsibilities will include:

Trainer & Third-Party Onboarding

Review and approve third-party applications and agreements for compliance with the Standards for RTOs.
Verify trainer and assessor credentials, vocational competencies, and currency documentation.
Assess third-party capacity to deliver compliant training and assessment services.
Ensure third-party marketing and public content meets RTO and regulatory standards.
Maintain accurate onboarding records and update the student management system (SMS) accordingly.

Ongoing Compliance Monitoring

Conduct audits and reviews of trainer performance, facilities, and delivery practices.
Regularly check qualifications, industry engagement, and currency of delivery personnel.
Monitor third-party marketing, complaints, and learner feedback to ensure ongoing compliance.
Maintain updated registers and documentation to support audit-readiness.
Support and guide third-party staff in meeting compliance obligations and implementing corrective actions.

Product & Training Strategy Compliance

Collaborate with the product development team to ensure courses meet regulatory standards.
Review training and assessment strategies (TAS) and contribute to validation processes.
Ensure industry consultation is documented and training products are up to date.
Maintain compliance registers for validation, feedback, trainer currency, and industry engagement.

Internal Communication & Support

Share compliance updates and expectations through forums, newsletters, and email.
Contribute to the development of professional learning opportunities for third-party trainers and assessors.
Support continuous improvement initiatives and promote a culture of compliance and quality.

Requirements

Essential Qualifications & Experience

Minimum 5 years of relevant experience working as a Compliance officer in the RTO industry in Australia.
Experience working for an Australian Client/Business is required.
Certificate IV in Training and Assessment (TAE40116 or equivalent).
Demonstrated experience in RTO compliance, including trainer onboarding, third-party monitoring, and internal auditing.
Knowledge of the Standards for RTOs, ASQA regulatory requirements, and compliance documentation processes.
Experience with student management systems (SMS), learning management systems (LMS), and CRMs.
Proficiency in Microsoft Office Suite and digital tools used for compliance tracking and communications.

Key Skills & Attributes

Attention to Detail: Accuracy in documentation and reporting.
Time Management: Ability to prioritize and meet deadlines in a dynamic environment.
Collaboration: Strong interpersonal skills with the ability to build effective relationships with trainers and third-party providers.
Problem-Solving: Proactive approach to identifying and resolving compliance issues.
Customer Focus: Strong service orientation when working with internal teams and partners.
Organized & Supportive: Confident managing multiple projects while remaining approachable and helpful to others.

Benefits

Permanent Work-from-home setup
Company-provided equipment
Secondary Wi-Fi Modem
21 Leave Credits
100% conversion of UNUSED leave credits
HMO on Day 1
13th Month Pay
Grab Voucher every month
Birthday Gift
Loyalty Gift
Christmas Gift
Work-Life Balance
Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.