Sr Cloud Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"FICO's Platform Capabilities Foundational Services team is seeking an experienced AWS cloud engineer with a strong background in AWS engineering & support, DevOps, and infrastructure services to join our team. Experience with Message streaming technologies such as Kafka or Pulsar is a strong plus. The ideal candidate will have a deep understanding of AWS & it's portfolio of services, shared core infrastructure, and automation, along with a proven track record of success. In this role, you will work closely with teams across many disciplines designing and supporting high performance shared infrastructure & services in AWS that support critical product requirements. You will work closely with FICO architects, developers, and engineers to ensure our AWS cloud-based systems and services meet FICO standards & industry accepted best practices to maintain security, performance, and stability.” – Director, Cloud Engineering

What You’ll Contribute

• Design, build, and maintain core shared infrastructure and enterprise-scale AWS account lifecycle utilizing a number of available AWS services such as Route53, EC2, RDS, DynamoDB, AWS Organizations, and more.
• Design, build, and maintain distributed systems in AWS using streaming and messaging technologies such as Kafka and Pulsar.
• Work closely with developers and other engineers to ensure systems & services meet performance, availability, and scalability requirements.
• Design and implement best practices for security, monitoring, and maintenance of systems.
• Troubleshoot and resolve issues related to systems and services owned by the team.
• Document architecture, implementation, and operation procedures.
• Stay up to date with the latest developments in relevant technologies.

What We’re Seeking

• Bachelor's degree in a computer science field or equivalent work experience.
• Experienced in AWS engineering (EC2, RDS, EKS, ECS, S3, EBS, IAM, DynamoDB, Cloudwatch, Cloudtrail, Organizations).
• Experience desired for Pulsar and Kafka or other similar message streaming technologies.
• Experience in designing and implementing distributed shared infrastructure using a mixture of traditional on-premises, SaaS, and AWS cloud services.
• Experience with Kubernetes, Docker, Helm, and other container technologies.
• Strong understanding of networking, security, automation, and performance optimization in AWS.
• Preferred AWS Certification.
• Experience managing systems at scale using infrastructure as code (IaaC) tools such as Terraform or Cloudformation.
• Experience with monitoring and logging technologies such as Cloudwatch, AppDynamics, Prometheus (Grafana), Splunk, Cloudtrail, etc.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced, team-oriented environment.
• Strong Linux and Windows Systems Engineering experience.
• Preferred Jenkins, CI/CD, and scripting experience.
• Desirable DevOps and Agile project experience.

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy