Regional Director West, Government Services

FULL-TIME ☒ , OR PART-TIME ☐  (hours per week: 40)

  EDUCATIONAL QUALIFICATIONS:

EXPERIENCE QUALIFICATIONS:

• A min of 2  years of experience in a rehabilitation, non-profit facility, or comparable setting in the area(s) of services to Federal customers under AbilityOne at the Project Manager level, or higher.
• Proficiency with Microsoft Office suite and general computer operation is required.
• Working knowledge of cost accounting and contract proposal preparation, Service Contract Act, Department of Labor wage and hour guidelines, human resource management, collective bargaining agreements, and organizational safety and quality.
• Strong working knowledge of disability management and awareness.
• Knowledge of the AbilityOne federal law.
• Additional Preferred Qualifications: Project Management Certificate; Accounting; Safety Certification; Government Procurement; proficiency in UKG/ULTIPRO, INTACCT, or other HRIS/Finance and Accounting platforms.

OTHER QUALIFICATIONS:

• Must be authorized for coverage under agency insurance if operating agency vehicle, have good driving record, valid driver's license, and/or required level of personal auto insurance.
• Must be able to satisfactorily complete a background check, per company requirements.
• Must be able to obtain and maintain a DOD security clearance at the Secret level.
• Ability to communicate with tact and maintain confidentiality.
• Superior ability to communicate, establish, and maintain relationships with Federal customers, SourceAmerica staff, and potential customers.
• Superior ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
• Superior listening, verbal, and written communication skills.
• Proficiency in general reporting, record keeping, and file management.
• Must be knowledgeable in Microsoft Word, Excel, and PowerPoint.
• Must be knowledgeable of collective bargaining and able to conduct union negotiations.

IMMEDIATE SUPERVISOR:

POSITIONS SUPERVISED (or Team Lead responsibilities, if applicable):

JOB RESPONSIBILITIES SUMMARY:

ESSENTIAL FUNCTIONS:

• Operational management of all service work performed by employees in support of contractual obligations, within acceptable quality standards, within allowable cost, and within customer delivery requirements.
• Operational management of all service work performed by employees of the Foundation and Phoenix Service, within legal, regulatory, and compliance guidelines, ensuring the safety and

• Identification, development, and costing of all service contracts in the Western geographic area. Coordinate with the respective SourceAmerica Account Manager(s) review and submission of proposals, changes/additions to services on the AbilityOne Procurement List (PL).
• Responsible for fostering positive relationships with the staff and customer base, handling all division's disputes and conflicts, and establishing policies for resolving personnel issues.
• Responsible for resolving all service employee or customer complaints and problems.
• Responsible for setting goals to achieve company strategic objectives. These goals are established to reach sales, production or consulting goals. The division manager must establish an evaluation process for evaluating progress toward the goal. This process will include both team and individual progress and performance reviews.
• Responsible for assisting the accounting department with the creation of the division's annual budget, implementing controls over spending and procurement to ensure

• Provide leadership and assistance to the division's team members by overseeing, reviewing and directing the actions of their team members' assignments and projects. Make sure

• Responsible for recruiting, interviewing, and hiring of new staff and hourly employees and

• Work with the Executive Team, Management Team, and project managers to identify current and future needs and prepare the systems, procedures, processes, and communication to meet those needs.
• Cooperate with other areas of the organization to communicate substantive and administrative information that supports corporate management overall.
• Attend Phoenix board meetings if/when directed and provide operational updates for inclusion in board reports.
• Identify and develop new opportunities within current lines of business. Identify opportunities to expand into new lines of business.
• Travel availability as required. This will include, but is not limited to, travel to geographically dispersed areas covered by the contract, SourceAmerica conferences/training, and the corporate headquarters.

SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:

• • Operational oversight of the specified projects and the entire Western Geographic Region. division.

    WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• • Adequate ability for conversation use, telephone use, and emergency information systems.
  • Ability to be independently mobile on all surfaces and situations.
  • Ability to move safely about multiple work areas.
  • Ability to retrieve items from high and low areas.
  • Physical stamina to work at least 8 hours per day.
  • This position is eligible for remote work.

EMOTIONAL CAPACITIES:

• • Must be able to change routine in a positive manner.
  • Must be able to follow through on assignments independently.
  • Must have good organizational skills.
  • Must have ability to listen to people, perceive problems and bring issues to a successful conclusion.
  • Must be able to analyze many variables and choose the most effective course of action for the organization.
  • Must possess effective oral and written communication and interpersonal skills.
  • Must be able to maintain confidentiality.
  • Must have stable work behaviors daily.
  • Must have adequate individual coping skills.
  • Must be able to maintain good work attendance.
  • Must be able to resolve problems, handle conflict and make effective decision even in emergency situations.
  • Must be able to exercise good judgment to maintain a safe work environment.

NON-ESSENTIAL   FUNCTIONS:

• • Other duties as assigned.