Offer summary

Qualifications:

Minimum of 3 years of relevant experience in handling the Philippines Timekeeping Process., Strong knowledge of local practices and laws relevant to Philippines Timekeeping entitlements., Proficient in Microsoft Excel and strong reporting and data analytics skills., Excellent communication, interpersonal, and customer service skills..

Key responsabilities:

Process and validate Philippines timesheet submissions to ensure accuracy and compile payroll files.

Attend to all Philippines timekeeping-related queries and requests from stakeholders, ensuring service levels are met.

Identify opportunities for improvement in work processes to enhance operational efficiency.

Handle mass communication to professionals and customers regarding timesheet submissions and leave inquiries.

Job description

About Us

Our leading SaaS-based Global Growth Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

As a Senior HR Associate within the APAC Shared Service Centre at G-P you will support the end to end timekeeping process for our customers and their professionals across the Philippines, helping to support our customers queries, preparing reports and ensuring data accuracy both in the Philippines and across APAC.

**Please note this is a 1 year contract**

What you’ll do:

Process and validate Philippines timesheet submissions (manual & automated) to ensure accuracy, compile timekeeping entitlement details into the payroll file, and submit to the payroll team for processing before the payroll cutoff dates.
Process manual timekeeping entitlements for offboarding professionals, as well as in the event of system issues or custom requirements raised by customers or professionals, etc.
Attend to all Philippines timekeeping-related queries and requests raised by stakeholders, adhering to all SLA commitments and ensuring that service levels are consistently met or exceeded.
Identify opportunities for improvement and review existing work processes to enhance operational efficiency and the professional and customer experience.
Partner and collaborate closely with the project team on system or automation enhancement initiatives for the Philippines timekeeping process.
Handle mass communication to professionals and customers, including monthly timesheet submission reminders, approval reminders, special holiday announcements, etc.
Attend to queries from professionals and customers regarding the Philippines Leave & Absence, including compiling and validating unpaid leaves for payroll processing.
Process and conduct the monthly reconciliation for the insurance plans offered to the professionals in APAC.
Support the team in other initiatives or projects as needed.

What we’re looking for:

Minimum of 3 years of relevant experience in handling the Philippines Timekeeping Process
Strong knowledge of local practices and laws relevant to Philippines Timekeeping entitlements.
Proficient in Microsoft Excel.
Strong reporting and data analytics skills will be an added advantage.
Excellent communication, interpersonal, and customer service skills.
Strong organizational and time-management skills.
Ability to work independently and as part of a team.
Detail-oriented with the ability to handle high volumes of work within tight timelines

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.

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