Client Executive

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As a Client Executive, you drive digital transformation in partnership with your client, to achieve both Rithum and client business outcomes.  Leveraging your cross functional subject matter experts across the breadth of our product portfolio, engage at the most senior levels of your client bring industry-relevant solutions to help these enterprise clients adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, and client obsession, you leverage your extensive client network and sales experience to execute against a strategic account plan.

Responsibilities

• Develops and oversees the execution of account plan(s) to ensure Rithum revenue targets and client business outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial client digital transformation strategies
• Proactively develops a strong understanding of the ecommerce and supply chain industry priorities and presents Rithum’s solutions based on client insights. Advocates on behalf of the client internally, ensuring requests and needs of assigned accounts are being addressed.
• Leads and orchestrates extended virtual teams in each area of product set to consistently achieve revenue growth and adoption
• Proactively builds and maintains a strong knowledge of ecommerce and supply chain industry, associated business strategy, and key industry partners and solutions. Coordinates with internal industry experts to gather industry knowledge to improve business outcomes for the client

Qualifications 

Minimum Qualifications  

• 10+ years of complex Sales, Account Management or Line-of-Business Management with P&L Ownership
• Strong verbal and written communications skills
• Demonstrated ability to engage and influence C-Suite client executives
• Experience communicating and presenting to C-Suite and senior leadership internally (VP-level and above)
• Experience managing and orchestrating account team resources on behalf of clients
• Experience positioning and selling technology to new and existing clients
• Experience proactively growing client knowledge and relationships within complex accounts
• Track record of consistent and sustained business and sales performance in complex enterprise sales
• Demonstrated experience exercising a calculated sense of urgency and diligence across the company

Preferred Qualifications 

• 5+ years of experience working with senior level executives in large enterprises with strong business acumen
• Experience working in the ecommerce and digital supply chain (e.g. Retail, Brands, and Suppliers) driving digital technologies to solve business outcomes
• A BA or BS degree in computer science, engineering, business, marketing, or related field (MBA preferred)
• Experience in large complex deal negotiations with a successful track record, ability to navigate across Rithum and the client in a trusted advisor/consultative approach and establishing credibility quickly with senior level executives across the organizations
• A strong understanding of Rithum and/or technology platform is plus

Travel Required

Up to 25%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.