Senior Solutions Engineer - East

Senior Solutions Engineer

Exterro empowers organizations to manage data risks with a complete platform for e-discovery, data privacy, cybersecurity, and digital forensics. Unlike any other software provider, Exterro makes it easy for organizations to understand their data and take swift action in response to any data risk they face.

The Role

Exterro is currently seeking a highly motivated, organized and goal-oriented Solutions Engineer. In this role, you will be responsible for driving the revenue of the Exterro platform through both direct customer engagement and with channel partners. You will work closely with our Sales team, Channel team, partners, and customers to understand their technical and business challenges and position our portfolio to address customer needs and opportunities.

Key Responsibilities

• Assist sales with discovery and qualification of opportunities
• Educate customers and partners as to the advantages of the Exterro platform
• Perform advanced product presentations for customers, partners, and prospects. 
• Transfer industry, technical, and product knowledge to customers and partners.
• Perform customer needs assessments and discovery sessions.
• Provide responses for product and technical requests.
• Demonstrate an in-depth understanding of the company’s products, functions, features, and benefits.
• Contribute to the success of various groups and functional teams beyond the sales organization. 
• Collaborate with the Product Management and Marketing teams on a regular basis to provide information based on customer and industry interactions.
• Continuously demonstrate competency in Exterro’s products, roadmap, and the Data Risk Management industry. 
• Understand relevant competitive solutions, products, and services.
• Participate at conferences, trade shows, and other events as requested by Management and Product Marketing.
• Build relationships and gain “trusted advisor” status with customers and partners
• Join relevant user groups, industry groups, and similar organizations.
• Must be a highly motivated, strong team player who is open to new ideas.
• Availability to travel 30-50% of the time.

Qualifications and Experience

• 7+ years sales engineering experience 
• 7+ years of Cybersecurity, Privacy, E-discovery, or Digital Forensics experience
• Strong technical background with expertise in foundational technologies such as cloud platforms, SaaS services, PKI, networking, AI, data architecture, etc.
• Bachelor’s degree or relevant industry experience required.
• Relevant Certifications: EnCE, CFCE, ACE, CISSP, CHFI, CIPP, CIPM, ACEDS
• Superior presentation skills.  
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification.
• Ability to work effectively on a remote basis. 
• Requires an action-oriented individual with a very strong initiative to be successful. 

Why Exterro?

• Impact: Play a key role in a company at the forefront of data risk management, helping businesses safeguard their data in an increasingly complex digital world.
• Growth Opportunity: Join a rapidly growing organization where there is room for learning, development and upward mobility.
• Culture: Work in an innovative, inclusive, and collaborative environment, where your contributions are valued, and your professional development is supported.

Exterro participates in E-Verify and is a drug-free workplace. All employment offers are contingent upon the successful passing of a background check.

We believe in the importance of pay transparency and strive to create a fair and equitable workplace for all employees. As a remote first organization, our compensation reflects the cost of labor across several US geographic markets. The salary range for this remote position is $100,000- $125,000 per year, based on skills, experience and qualifications. The actual offer will be based on the individual candidate. Exterro is a total compensation company, and this role may be eligible for variable pay, equity, bonus and/or other forms of compensation as part of the package. In addition, we offer a comprehensive benefits package that includes health insurance, retirement plans, flexible paid time off and more.

Candidates are encouraged to discuss their salary expectations during the interview process. We are committed to ensuring that compensation aligns with market standards and is commensurate with the responsibilities of the role.

All employees are responsible for understanding and adhering to the organization's security and privacy policies, procedures, and standards. As part of your role, you are expected to protect the confidentiality, integrity, and availability of information and systems within your scope of responsibility. Additionally, you are required to participate in mandatory security and privacy training and ensure that best practices are applied in all work activities.