Accounts Receivable & Collections Specialist

Avid is looking for an Accounts Receivable & Collections Specialist to join its Finance team! This is a dual role in Accounts Receivable and Collections who will be in charge in making sure that all standard and ad hoc reports are delivered timely and accurately, audit-related tasks are completed on time, and accounts receivable is up to date and reconciled with customer and banks in line with cash policies, and collection guidelines. On the Collections’ side, the position will cover bad debt analysis, reports on credit memos and write-off activity. The candidate will work closely with Order Management, Order Launch, Sales, Professional Services, Customer Service and many other functional departments to ensure the prompt processing of customer orders and the timely collection of invoices. Adherence to all financial SOX controls is also a key responsibility.

This is a remote position (Philippines) – night shift

RESPONSIBILITIES AND DUTIES

• Investigate and resolve unallocated & unapplied receipts; and contact customer if required
• Ensure on time and accurate posting of payment from customers
• Execute timely end-of-month/quarter closing activities in line with guidelines provided.
• Ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer
• Guarantee effective allocation of payments, credit notes and adjustments to customer invoices
• Timely investigate payment related queries
• Ensure that all audit-related inquiries and/or requirements are attended to in a timely manner
• Perform routine collection activities for the assigned portfolio
• Provide accurate monthly cash forecasting targets
• Process adjustments, credit memos and refunds when appropriate on customer accounts
• Investigate and resolve customer deductions, return issues and chargebacks in a timely manner
• Negotiate with customers experiencing short term financial constraints
• Manage the daily queue of orders being held for credit review prior to release for shipment
• Effectively communicate with accounts payable contacts, customers’ senior management team, or business owners to minimize past due items, optimize DSO and increase cash collections
• Perform credit risk evaluation (annual credit reviews and transactional/ad hoc credit reviews) including financial statement analysis and analysis of data obtained from banks and trade references
• Effectively identify and recommend resolution to capitalization issues
• Ongoing review of account status, prepare recommendations and credit approval decisions within parameters, and assist in collection of problem accounts

QUALIFICATIONS & SKILLS

• A bachelor's degree or equivalent experience and background
• 3-5 years experience including exposure to: Accounts Receivable Management (Cash Application/Credit/Collections) environment (must-have) AND commercial credit & cash collections experience (must-have)
• SAP/Net Suite (strongly preferred), Salesforce, MS Excel and other MS Applications experience
• Audit background is an advantage
• Must be able to multi-task and demonstrate strong organizational skills
• Strong interpersonal skills as well as written and verbal communication skills
• Must have strong analytical and problem-solving skills and must have attention to detail

What to look forward to?

• Join a global team and experience a dynamic, collaborative work environment that fosters innovation and growth.
• Hybrid work model offering flexibility to balance work and life.
• Access to development programs with strong support and mentoring to help you grow and advance within the company.
• Equal opportunity employer committed to diversity, inclusivity, and creating a welcoming environment for all employees.
• Attractive benefits package including health & life insurance, referral rewards, and generous leave policies to ensure a healthy work-life balance.

Think this role is a good fit for you? Apply now!

Avid is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ABOUT AVID

Avid Technology is a leading provider of software and hardware solutions for the media and entertainment industry. Our products are trusted by some of the world’s most iconic creators, studios, and broadcasters. We empower creative professionals with the tools they need to produce and distribute high-quality content. By driving the future of media production, Avid continues to shape the way stories are told and experienced globally. To learn how Avid powers greater creators or for more information, visit www.avid.com.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!