Scrum Master

Job Title:

Scrum Master

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Are you truly passionate about Scrum and lean-agile practices? Have you put in your dues leading Scrum on technical delivery teams? Do you not just talk the talk – but really walk the walk? Do you have technical chops yourself or have you worked with engineers long enough to understand their ways? What can you teach us about the essence of this role and how can you help us elevate our game?

We are not looking for project managers or other career professionals looking to break into technology and the Scrum Master role. We need a fully formed career Scrum Master, someone ready to hit the ground running, but who also understands this is a journey of continuous learning, and there are always opportunities to improve or grow in the role.

Responsibilities for Scrum Master

• 5+ yrs of Experience as a Scrum Master
• Lead the Scrum team in using lean-agile and Scrum practices
• Helping the product owner and development team to achieve customer satisfaction
• Lead the Scrum and development teams in self-organization
• Remove impediments and coach the Scrum team on removing impediments
• Help the scrum and development teams to identify and fill in blanks in the lean-agile frameworks
• Resolve conflicts and issues that occur
• Help the Scrum team achieve higher levels of Scrum maturity
• Support the product owner and provide education where needed
• Support the customized framework and playbook that defines our ways of working
• Support scaling-framework mechanisms and understand and drive how your Team(s) interface with Program-level work

Qualifications for Scrum Master

• Prior experience on multiple Scrum teams
• Nice to have- experience with SAFe and/or scaling agile frameworks
• Appropriate agile certifications from leading frameworks providers (Scrum.org, Scrum Alliance)
• Ability to analyze and think quickly and to resolve conflict
• Knowledgeable in techniques to fill in gaps in Scrum
• Ability to determine what is Scrum and what is not
• Ability to bridge the divide between academic ideas and real-world application
• Experience with successful Lean-Agile techniques
• Ability to work with and lead a team
• Strong communication, interpersonal, and mentoring skills
• Ability to adapt to a changing environment
• Self-motivation and ability to stay focused in the middle of distraction and high pressure

Salary Range:

The base salary range for this position is $91,457 -$137,186 that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The position will be posted until 4/20/2025.

#LI-Remote 

#Concentrix

Location:

USA, CO, Work-at-Home

Language Requirements:

Time Type:

Full time

Benefits:

​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

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