Senior Site Reliability Engineer

Since 2018, Wisp has been on a mission to put healthcare back in patients’ hands. We connect patients with hassle-free sexual + reproductive care online, with discreet and convenient treatment that saves them time, money, and stress. Our goal is to empower everyone to make the decisions about their health that are right for them. We’ve scaled quickly, serving patients across the nation and becoming part of the WELL Health family—and now we want you.

We are a growing, fully-remote team in the United States looking for collaborators who are committed to our mission, passionate about results, eager to build something amazing, and excited to have high levels of ownership, accountability, and personal growth.

Who We’re Looking For

We are currently looking for a Senior Site Reliability Engineer to join our Engineering team at Wisp. This person will be the primary engineer responsible for ensuring that Wisp’s systems are available to serve the patient experience. You will bring a passion for solving complex problems and constantly looking for areas of improvement.

What You’ll Do

• Use infrastructure as code practices (Terraform, Terragrunt, etc.), to build, launch, and maintain AWS infrastructure solutions that are resilient, secure, and transparent

• Oversee and optimize Kubernetes environments with an emphasis on security hardening and efficient load distribution

• Enable engineering teams by being the champion of CI/CD best practices and owning the workflows, migrations, and rollbacks of software delivery at Wisp

• Manage all traffic ingress for Wisp’s ecosystem including edge caching, application load balancing, and proxy configurations (Nginx, Envoy)

• Establish comprehensive observability solutions that deliver actionable insights to both engineering teams and key business stakeholders

• Collaborate with security and software engineers to implement best practices for system reliability, performance, and security across our infrastructure

This Role Could Be A Good Fit For You If…

• Demonstrated proficiency with 5+ years of experience in Python, Go, or Shell scripting

• Deep understanding of networking fundamentals spanning TCP/IP, firewalls, routing, DNS, and load balancing

• Proven ability to implement key SRE principles including monitoring systems, performance optimization, and automation workflows

• Comprehensive expertise in container orchestration technologies including Docker, Buildpack, and/or Kubernetes

• Self-directed professional capable of working autonomously, identifying potential issues, and implementing effective solutions with minimal oversight

• Exceptional interpersonal skills with a track record of clear communication and productive collaboration across technical and non-technical teams

Visa sponsorship or transfer is not available for this position at present. Must be authorized to work in the country this requisition states.

Wisp is an equal-opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients.

If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in sexual and reproductive healthcare, join us!