Career Opportunities: Customer Service Specialist with Slovak and Czech (Remote) (398422)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent knowledge of Slovak (C1-C2) and Czech (C1-C2) is required., Customer service experience is essential, with a medical background being a plus., Proficiency in MS Office and strong computer skills are necessary., Candidates should be motivated, enthusiastic, and able to work independently..

Key responsabilities:

  • Provide high-level customer service through chat, email, and calls.
  • Answer incoming calls and meet targets set by clients and management.
  • Follow company policies and procedures to ensure quality service.
  • Perform daily tasks efficiently and in a timely manner.

Foundever logo
Foundever Management Consulting Large https://www.foundever.com
10001 Employees
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Job description

 
.
πŸš€ Join our team at Foundever! πŸš€  
 
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
 
🌟 Customer Service Specialist with Slovak and Czech🌟  
Location: Remote work from Poland area.

 

Your daily tasks:
βœ… Providing the highest level of customer service (contact with Clients via chat, email and calls);   
βœ… Answering incoming calls and meeting targets set by the Client and management;  
βœ… Following company policies and procedures, ensuring quality;   
βœ… Performing daily tasks in an efficient and timely manner;   

 

What do we expect from you?
🌍 Language: Fluent knowledge of Slovak (C1-C2) and Czech (C1-C2);
πŸ’Ό Experience: Customer Service experience is a must, medical background knowledge is a plus;
πŸ’» Technology: Knowledge of MS Office and developed computer skills;   
🌞 Personality: Motivated, enthusiastic.

 

Advantages will be:
πŸ“ Ability to prioritize and plan;  
πŸ’ͺ Independence AND ability to work with minimal supervision;  
πŸ”§ Ability to solve problems;  
πŸ” Attention to detail;   

 

Working conditions:
πŸ“œ Type of contract you choose yourself (freelance contract for students or employment contract);  
🏒 Working from whole Poland area.

 

We offer:
πŸ’Έ Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  
πŸ’Š Private Medicover healthcare;  
πŸ† Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
πŸ“ˆ Professional development through training and cross-location cooperation at the international level. 

 

 

πŸš€ Don't hesitate and apply now! πŸš€  

 

 

#LI-MW1

 

 

Required profile

Experience

Industry :
Management Consulting
Spoken language(s):
SlovakCzech
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Microsoft Office
  • Computer Literacy
  • Detail Oriented
  • Prioritization
  • Self-Motivation
  • Enthusiasm
  • Problem Solving

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