Parent Support Worker, Community

About Kindred

At Kindred, we’re convinced the key to living well is healthy relationships with self, family, and others.  But relationships are complicated and sometimes we find ourselves in vulnerable places, disconnected from those who matter most. 

Kindred’s purpose is to realize the power of human connection, and it shapes everything we do. Whether nuclear or chosen, family is the most important relationship in a person’s life. So, we invest in the special bond between children and those that care for them.  We provide road maps toward healing when essential relationships are ruptured. And we understand that accessing timely mental health support can inspire confidence in self and others. Healthy human connection is possible, and together we can realize it.

The Position

Job Title: Parent Support Worker, Community

Job Type: Full Time

Work Arrangement: Remote

Position Overview 

The Parent Support Worker (PSW), Community, supports parents and caregivers to work towards their individual goals, including support in parenting children age 0-6. Using a Case Management approach, the PSW will assist parents to create service plans, connect to internal and external resources and provide crisis and emotional support. The PSW meets with clients individually as well as supports psycho-educational groups. The role is integral to building a supportive and vibrant community for families. This position reports to the Supervisor, Community Based Programs.

This position requires a valid driver’s license, a clean driver’s abstract and use of a vehicle with appropriate insurance. There is an expectation of flexibility with hours to meet client needs; some evening and weekend work required.

Accountabilities 

• Maintain regular communication with a caseload of clients and help reduce barriers to receiving support;
• Support clients with a range of goals, including parenting, child development, employment, education, healthy relationships, meeting basic needs, income and finances, lifestyle, and physical and mental health;
• Complete assessments and surveys with clients to inform service delivery;
• Program plan, co-facilitate groups and support program events; such as Nurturing Parenting, Family Fun Night, etc;
• Administrative task such as data collection, database input and casework documentation;
• Support clients to learn to navigate systems and advocate for themselves;
• Positively represent Kindred and the Community Programs division with sector partners, donors, volunteers and other stakeholders;
• Participate in individual and group supervision, team/agency/division meetings, live observations and professional development opportunities;
• Support clients by accompanying and/or transporting them to appointments, professional meetings etc., as well as meeting them in the community or in their homes;
• Work collaboratively with community partners and other program staff;
• Consultation with supervisor, colleagues, natural supports and other professionals;
• Participate in committees and events that support the agency and the division;
• With support of supervisor, coordinate use of holiday time to best suit the needs of the program;
• Support clients to access internal and external resources;
• Support agency needs as they arise.

Qualifications 

 Education and Experience 

• Bachelor's degree in social work or related Human Services field or a diploma with experience aligned with the position;
• 3-5 years working with families experiencing vulnerability;
• Eligible and in good standing with professional governing body if applicable; 
• Takes a posture of Cultural humility in working with diverse populations; experience with Indigenous and/or Immigrant families is an asset;
• Experience with quality assurance, data management, program outcome measurements and evaluation, and co-creation of reports.

 Knowledge, Skills and Abilities

• Utilized a Case Management approach to support client needs;
• Familiarity with using computerized tools (e.g., zoom, MS teams, databases) for communication and case management is expected;
• Crisis management;
• Ability to cross-train to another divisional role to provide back up when needed;
• Group planning and facilitation skills;
• Knowledge of child development and positive parenting practices;
• Knowledge of adolescent development, domestic violence, substance abuse and mental health;
• Knowledge of Trauma-informed practice, Systems Theory and working through a family lens.

 Qualities and Characteristics

• Embodies Kindred’s purpose (connection!) as demonstrated by prioritizing, embracing, and thriving in the work through strong relationships internally and externally
• Strong personal alignment with the Kindred values: compassion, courage, family, excellence, and humility

How to Apply:

Interested candidates are invited to apply on the Kindred career site with a Cover letter and Resume. The application will remain open until a suitable candidate is found. We thank all applicants for your interest in this position. Please note, only candidates selected for an interview will be contacted. 

Successful applicants for this Position must complete Police Information Check and Alberta Intervention Record Check.

Kindred offers a competitive benefits package, which includes health, dental, paid sick/personal days, generous vacation time, life insurance, AD&D, supplemental unemployment benefits plan, long-term disability, and group RRSP with employer matched contributions. We also offer on-going learning and development opportunities, and we hold employee appreciation and social events throughout the year.

The need for human connection is universal. At Kindred, we believe that everyone deserves to experience belonging regardless of where you come from, who you love, how much money you have or how you choose to pray. By embracing diversity of culture, race, religion, ability, sexual orientation, gender identity, and thought, Kindred is committed to ensuring there is space for you. Kindred approaches its diversity, equity, and inclusion journey with curiosity and humility. We commit to creating a safe and inclusive environment for our staff, clients and anyone we have the privilege of being in connection with.