Senior Manager, R&D

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Senior Manager, R&D to be part of making this happen.   

About the Role

The Senior Manager of Product development (R&D) is responsible to plan and direct all aspects of the activities within their teams. This means that the Senior Manager will ensure all engineering projects, initiatives, and processes are in conformance with the organization's established policies and objectives, and that as a team. we are delivering against the organizational roadmap and goals. The role will report to the Director of R&D for Platform services, and will work closely with other R&D, Product Management and the Security Services(S2) leadership to ensure the teams are building what our customers and end users need.   

Responsibilities

• Manage, lead, mentor and coach teams to deliver high quality, innovative software solutions, in collaboration with stakeholders such as architects, developers, product managers, CSEs and product support people while enabling the teams to consistently accomplish their objectives to quickly deliver secure, quality software in a cloud first environment.

• Support the team by providing direction, clarity and removing obstacles.

Execute on the product roadmap

• Ensure teams are highly motivated, performing well, and delivering work on time.

• Remove any blockers preventing teams from getting their work done. 

• Make sure each team is clear on the objectives and goals they are striving to achieve. 

• Work with team members to deliver the key features

• Work with Architects to define and execute on the company's technical roadmap. 

R&D Department and Team Responsibilities

• Oversee the full software development life cycle.

• Ensure their teams is following ISMS regulations

  • Secure Coding Practices

  • Acceptable Use  

• Develop careers of team members

  • Regular One on Ones

  • Career and personal development coaching

• Execute administrative responsibilities 

  • Manage employee compensation and vacation time

  • Manage and approve conference and training budgets

  • Involved in helping set and manage the Directorate level budget

• Recruitment

  • Lead recruitment efforts for their teams for both full-time and co-op employees. 

  • Be a key contributor to planning, hiring and recruitment strategy for their teams

• Mentor each team member; help them grow their technical and leadership skills.  

• Establish career development plans and achievable goals for your reports and support their ongoing growth. 

• Drive continuous development process improvements.

• Build collaborative relationships with other teams and stakeholders within the organization.

About You   

• Able to communicate clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

• Able to effectively partner and communicate with Engineering and Product teams.

• Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't necessarily stop at the first answers.

• A bachelor’s degree in computer science, Information Systems, Engineering, cybersecurity or related technical field; or equivalent experience.

• 10+ years of experience managing people in security or infrastructure software engineering setting.

• Thorough understanding of modern cloud software development and deployment using CI/CD.

• Experience in managing software at scale, microservices, and dealing with performant, reliable systems.

• Familiarity with cloud infrastructures, with Amazon Web Services (AWS) considered a strong plus.

• Familiarity with containerization technologies such as Docker and/or Kubernetes is a huge plus.

• Analytical and quantitative skills with proven experience in developing strategic solutions.

• Significant prior experience securing large-scale web applications including performing security code reviews, vulnerability assessments, and manual testing for logic flaws, using microservices architecture.

• Experience in people or project management with successful completion of multiple security projects.

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 

• Flexible time off and paid volunteer days 

• RRSP and 401k match 

• Training and career development programs 

• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 

• Robust Employee Assistance Program (EAP) with mental health services 

• Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.  

Security Requirements  

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 

• Background checks are required for this position.