Bilingual Functional Rehabilitation Specialist

Our Rehabilitation Department is looking for a self-motivated individual to join their team as a Rehabilitation Specialist. Reporting to the Montreal office Rehabilitation Associate Manager, you will have a caseload primarily composed of files in Montreal and that will support the national rehabilitation team.

Position Responsibilities:

• Developing, monitoring and implementing innovative and goal-oriented functional rehabilitation strategies for claimants in receipt of disability benefits

• Contributing to the overall profitability of Group Disability by facilitating more timely return to work for claimants

• Work with Policyholders to develop creative return to work solutions.

• Budget management

• Provide effective communication to policy holders and members, and various medical professionals

• Vendor Management: ensuring the most effective and efficient treatments are available to our claimants

Required Qualifications:

• Extensive functional rehabilitation experience or several years active rehabilitation experience

• Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practices

• Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec

• Solid Microsoft Office (Outlook, Word, Excel)

• Experience managing budgets in a professional setting

• Valid driver's license and car is required to travel to various locations

• Ability to multi-task and prioritize when case loads may be large and complex

• Excellent interpersonal and conflict management skills

• Ability to make difficult decisions which may have significant impact on claimants

• Proven problem solving skills

• Strength in working independently and in a cohesive team environment

• Accuracy and attention to detail

• Proven analytical, and organizational skills

• Demonstrated ability to think of creative solutions to rehabilitation problems

• Interest in helping others make gainful return to employment

Preferred Qualifications:

• Related University degree, preference will be given to those candidates with Health Sciences related education

• Registered Rehabilitation Professional (RRP) and/or Canadian Certified Rehabilitation Counselor (CCRC) eligibility would be an asset

• Completion of related Insurance Industry courses would be an asset

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-REMOTE

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.