Long-Term Care Regional Account Manager - South Central

Seeking talent near: Dallas, TX; Houston, TX; St. Louis, MO

Responsible for managing key Regional and National Long Term Care (LTC) accounts (Provider Groups, LTC Pharmacy Providers, Regional Skilled Nursing Corporate Offices, Regional and National Associations, LTC accounts within Integrated Health Systems Providers) in the assigned area.

Primary Responsibilities:

• Manages key regional and national LTC accounts (Provider Groups, LTC Pharmacies, Regional Skilled Nursing Corporate Offices, Regional & National Associations, LTC accounts within Integrated Health Systems Providers) in an assigned area.
• Responsible for developing key customer insights and identifying marketplace needs to maximize access, increase education around PDP diagnosis and treatment, and to build a consistent approach to interact with key Long-Term Care (LTC) customers
• Responsible for coordinating resources to build enduring and sustainable relationships with key LTC customers balancing both the short-term and long-term corporate goals.
• Demonstrates clinically accurate product and disease state knowledge during interactions with internal and external customers.
• Collaborates with LTC Sales Team, Managed Markets, Patient Access Managers, Medical Science Liaisons, and internal partners for LTC account strategy formulation and execution leading to ongoing positive sales results.
• Develops and implement a business plan specific to their LTC geography/ key accounts
• Builds relationships that further develop Acadia as a trusted and valued partner
• Provides dynamic, high-level in-service presentations to key account stakeholders at the regional/national level.
• Executes and leads pull-through opportunities/projects with cross functional partners.
• Develops and implements collaboration plans with internal stakeholders on Institutional and office-based teams.
• Provides guidance to LTC Sales team members on regional/ national LTC accounts.
• Acts as liaison to multiple stakeholders including: Sales Leadership, Managed Markets, Marketing, and Medical Affairs to coordinate overall LTC strategy for all regional/ national accounts.
• Participates and contributes to Regional Sales Teams calls and meetings as appropriate.
• Assists the LTC teams in creating strategic business plans for each assigned account, ensuring strong account knowledge that produces results focusing on product and ACADIA team access.
• Establishes work standards that are aligned with ACADIA's corporate culture, vision, and values.
• Adheres to all compliance and promotional guidelines.
• Other duties as assigned.

Education/Experience/Skills:

Requires a Bachelor’s degree in marketing, health care, life science, business administration or an equivalent combination of relevant education and experience may be considered.  A minimum of 7 years of progressively responsible sales, account management and/or marketing experience in the pharmaceutical or biotech industry required, CNS experience strongly preferred. A minimum of 3 years’ experience working in a Long Term Care environment/channel and working in a field based position required.  Experience interacting and developing relationships with KOL’s, Centers of Excellence (COE), or complex integrated health systems is strongly preferred.  Experience with Fellowship and advocacy programs strongly desired.  Requires excellent matrix management skills both internally and externally with client base.  Must be in good standing with the FDA.

• Broad-based LTC and Pharma experience covering a multi-state territory required.
• Demonstrated leadership and excellence in formulating strategies to address future competitive/industry developments.
• Creativity, situation analysis/problem solving skills and analytical skill ability.
• Strong teamwork skills with the ability to effectively lead a cooperative team effort and organize resources to meet account priorities and achieve team goals.
• Outstanding interpersonal skills, including genuine care and concern for others, with a proven ability to establish and maintain strong relationships with key accounts.
• Broad business perspective, including a solid working knowledge of office operations and systems.
• Ability to effectively communicate department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines.
• Ability to collaborate with others in a positive and tangible way that produces results
• Ability to use good judgement and make decisions based on overall customer and team needs
• Valid driver’s license and acceptable driving record
• Ability to travel up to 70% of the time

Physical Requirements:

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedule or business needs.

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