Account Manager

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Gallagher Member Services (GMS) creates, markets, and manages member benefit programs (insurance and non-insurance) for sponsoring organizations such as trade and professional associations, as well as other membership organizations across the U.S. and Canada. As a national leader in association member benefit program management, GMS is dedicated to enhancing the member/client experience and fostering commerce by delivering high-quality services and everyday value to eligible member consumers and small businesses.

How You'll Make An Impact

• Marketing/Business focused degree; 2-4 years marketing and communication experience; or equivalent combination of education and experience.
• Exceptional written communication skills and high attention to detail
• Excellent time management
• Strong personal initiative and works well with a team, creative, personable and can multi-task simultaneous project and adjust to frequently changing priorities in a fast paced working environment.
• Strong written and oral communication skills, creative nature and proven project management skills
• Strong understanding of outreach through new and social media platforms.
• Strong familiarity with Word, Excel, Power Point, Outlook. Knowledge of digital imaging software.
  
  

About You

Required: Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience. License required. Able and willing to travel approximately 25% of the time.

Key Attributes We’re Looking For:

• Strong ability to build and nurture professional relationships with contacts within a "book of business” (organization contacts).
• Proven skills in creating innovative and effective marketing strategies — both traditional and out-of-the-box — with the ability to secure collaboration and buy-in from association partners.
• Collaborative approach to growing and upselling insurance and non-insurance endorsed member programs with association contacts.
• Expertise in creating, managing, tracking, analyzing, and enhancing marketing campaigns while effectively communicating success metrics.
• Ability to develop purpose-driven presentations that communicate program outcomes, advocate for additional programs or marketing channels, and highlight the value to association partners.
• Professionalism in managing challenging conversations when program participation and engagement aren’t meeting business needs.
  
  

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
  
  

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...
  
  

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.