Offer summary

Qualifications:

Previous experience in administrative, legal, or medical support roles is preferred, especially in Personal Injury., Familiarity with legal terminology and case management systems is a plus., Comfortable using legal and medical documentation systems is essential..

Key responsabilities:

Assist in preparing, proofreading, and formatting legal documents such as contracts and briefs.

Conduct basic legal research and gather relevant case information.

Organize and maintain case files, ensuring all documents are current and accessible.

Provide general administrative support, including managing emails and handling office supplies.

CallTek is a leading white label Enterprise Service provider delivering 24/7 engineering, software development and customer support to technology companies world wide currently servicing more 20,000 buildings and 1M enterprise network appliances. CallTek provides the highest level of engineering and customer service including global contact centers that are fluent in five major languages. With more than 5,000 team members and more than 15 years, CallTek has exclusively represented Internet Service Providers, Managed Service Providers, Manufacturers and Technology Companies, allowing our partners to focus on the customer. CallTek operates around the globe with 11 locations in five countries including the United States, Guatemala, the Philippines, Honduras and the Dominican Republic and India.

Job description

We are seeking a detail-oriented and proactive Legal Support Specialist to join our legal team. In this role, you will assist attorneys and staff with legal documentation, research, and administrative tasks, helping ensure cases are managed smoothly and efficiently. This is an on-site, full-time position.

Responsibilities

• Assist in preparing, proofreading, and formatting legal documents such as contracts, briefs, and correspondence.

• Conduct basic legal research and gather relevant case information.

• Organize and maintain case files, ensuring all documents are current and accessible.

• Manage and update legal databases and case management systems.

• Provide general administrative support, including answering phone calls, managing emails, and handling office supplies.

• Support the intake process, including assisting with medical records, sending requests, and working with doctors.

Requirements

• Previous experience in administrative, legal, or medical support roles is a plus. (Personal Injury experience preferred)

• Familiarity with legal terminology and case management systems is preferred but not required.

• Comfortable using legal and medical documentation systems

Required profile