Coach Community Director

Job Title: Coach Community Director

Location: Remote, EST or GMT zone preferred

At Sama, we're more than just a fast-growing, technology-driven coaching company. We're totally driven by our vision to elevate employee engagement to make the world a better place. Our mission is to create the optimal platform for every employee to unlock their potential.

Today, we're tackling the $8.8 trillion employee engagement challenge head-on by providing accessible professional coaching to every employee via our app. Our evidence shows that when professional coaching is democratized, employees feel fulfilled and empowered, leading to more productive, agile companies that can retain their best people.

We're seeking a dynamic individual from an HR background to step into the pivotal role of Coach Community Director to grow a world-class Coaching Community that ensures we are the platform of choice for the best Executive Coaches around the world. The community is a place for our Coaches to connect, learn and grow, so we continue to deliver premium service for our customers. This role will be an important link between the Sama Coaching Team and other areas of the business.

Our ideal candidate is not only incredibly talented at building long-lasting relationships but is also deeply passionate about fostering engagement and empowerment, contributing to positive change on a global scale.

Ready to be a part of a team of highly motivated individuals who think like owners and are on a mission to consistently deliver amazing experiences? Read on.

Your mission, should you choose to accept it:

As the Coach Community Director, you’ll play a vital role in building and nurturing relationships with the coaching community. You will help (i) engage coaches, (ii) inform them of best practices and new features, (iii) ensure alignment with practices for maximal impact and the Sama mission, (iv) put together workshops and training for clients leveraging coaches' competencies, and (v) vet coaches. You’ll lead the creation of webinars and other initiatives. This role will report to our Head Coach, Caitlin Foley. 

If you’re a self-starter, and relationship builder with experience in HR consulting, executive coaching, or learning and development (L&D), we would love to hear from you!

What you’ll be doing day to day:

• Community engagement: Lead efforts to unite our coaching community, organizing webinars and events to foster connection and collaboration. Regularly create new content to engage with our community. 
• Best practices: Ensure that the coach community is well informed and adopts best practices aligned with Sama’s mission.
• Liaising with the go-to-market team: Collaborate with the go-to-market team to develop strategies to introduce new products to our clients in collaboration with the coaches. Execute these strategies by coordinating with coaches.
• Data-driven growth: Use data and analytics to monitor usage and proactively develop strategies for increasing engagement.

• Cross-functional collaboration: Share insights across Marketing, Product, and Sales to drive product development and growth opportunities.

Requirements

What you’ll need to succeed:

• Experience in HR consulting, employee-facing HR, or learning and development (L&D).
• Ability to manage relationships with a wide range of stakeholders, including corporate clients.
• Corporate experience, preferably within financial services, professional services or similar industries.
• Thrive in a fast-paced, dynamic work environment.
• Self-starter, ownership mindset - the ability to deliver high-quality output in a fast-paced environment. 
• Knowledge of executive coaching, or a history of working as a coach would be beneficial. 
• Experience in buying coaching, training and development services would be beneficial. 

What people would say about you:

• You have an entrepreneurial mindset and are autonomous.
• You’re excited to tackle new challenges head-on.
• You’re extremely curious and driven by action.
• You’re scanning for new opportunities and potential challenges.
• You have a bias for action—you're a doer.
• You are open, trustworthy, and committed.
• You’re a team player who is accountable and happy to take on some leadership responsibilities when needed.

Benefits

What you’ll get:

• Competitive Compensation
• Remote role
• Plenty of room for growth as our ambitious team grows too
• Access to a professional coach via our platform
• Regular training and development

Why join us?

Sama is a Sanskrit word for equality, fairness, tranquillity, and peacefulness of the mind. For us, it means approaching life situations and goals with openness, clarity, and the ability to create the life we want. By joining Team Sama, you'll play a vital role in empowering companies worldwide to do just that.

We all have enjoyed the benefits of truly great coaching. It continues to empower us on our mission to elevate engagement to make the world a better place.

We advocate that coaching creates a safe space to expand perspectives and provides tools to succeed, positively impacting diversity and inclusion, driving a culture of belonging. We're driven by our shared values:

• Adaptable: Creativity, flexibility, and efficiency in responding to challenges.
• Strive for Greatness: Pushing ourselves to deliver outstanding performance in everything we do.
• Inclusive: Supporting and embracing diversity of thought, culture, and background.
• Honest: Always transparent and truthful.
• Fun: Fostering connection through a playful approach.

If you've finished reading this and feel this opportunity resonates with you, we're excited to hear from you!

DEADLINE FOR APPLICATIONS IS 30th APRIL