eDiscovery Technical Lead

Linklaters

• Successfully deliver and assist others in the delivery of eDisclosure projects on instruction from the Practice
• Assist with the management of the eDiscovery team
• To provide the Practice and eDiscovery team with technical, strategic and practical know how on eDisclosure services

The role includes the following:

Management of Service Delivery

• Accountable for ensuring quality control process is adhered to in delivery of all services
• Ensure eDiscovery Senior Technical Lead and Manager are made aware of all tasks/projects and the approach to delivery is discussed and confirmed with them
• Generate & adhere to recommendations, project plans, cost estimates, procedures and specifications, ensuring quotes are provided and instructions are agreed in writing
• Data processing of material received in various formats including native and load file mapping and ingestion, as well as exception handling
• Setup and customisation of review platform, running searches and culling data, creating review batches, customising coding templates, creating user roles and related permission settings
• Carry out native and load file productions according to specifications
• Resolve first line support queries and work with our second- and third-line support to ensure technical issues are resolved
• Act as a reference point for service issues, escalating any complaints from the Practice immediately to the team Manager and working with the Manager to address these
• Ensure defensible processes and data security procedures are adhered to at all times
• Maintain project and product documentation
• Administration of software and hardware used by the eDiscovery team
• Assist with collection and reporting of statistics
• UK based, but providing global support and eDisclosure skills

Subject Matter Expert

• Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools, GenAI solutions, eBundling and case management solutions
• Keep up to date with developments by attending seminars/presentations on relevant services and technology, ensuring knowledge is shared and training is provided to all team members
• Contribute to internal know-how

Relationship Management

• Manage the expectations and interests of multiple practice stakeholders
• Provide specialist advice tailored to the individual needs of the client

About You

• Knowledge of the EDRM
• An understanding of the principles set out in the ACPO good practice guide for digital evidence handling
• eDiscovery qualifications e.g. RCA (desireable)
• Knowledge of and experience of using Relativity to deliver eDiscovery services
• Previous experience or formal training in a technology, data processing or eDiscovery related field
• Proven experience of successfully supporting projects with all aspects of eDisclosure process
• Experience of using eDisclosure products such as Relativity, Reveal, Disco, Axcelerate, Nuix, Sharedo or Opus2
• Strong attention to detail (especially on time consuming and repetitive tasks)
• Honest, open, diplomatic, and direct style
• Highly motivated
• Excellent interpersonal and communication skills
• Demonstrates strong commitment to maintaining high levels of customer service
• Performs well under pressure

Our Benefits

This is a fully remote role and you will qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing:

• Private Medical Insurance
• Subsidised health club memberships
• Free onsite GP service and periodic health assessments

Finance:

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services.

Family & Lifestyle:

• Emergency family care
• Additional holiday/birthday leave.
• Maternity/paternity/shared parental leave.
• Travel insurance and season ticket loan
• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)

Technical Skills

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders (lateralrecruitment@linklaters.com for legal roles or ukbtrecruitment@linklaters.com for business team roles).