Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field preferred., 8+ years of experience in network facilities, data processing, and system administration., Extensive knowledge of LDAP/Windows Active Directory, Microsoft SQL Server, and Hypervisor technologies., Strong problem-solving skills and ability to communicate effectively both verbally and in writing..

Key responsabilities:

Provide 24x7 on-call support for critical TIERS systems and perform server administration tasks.

Administer user/domain security and manage ITIL ticketing processes.

Coordinate server maintenance activities with contractors and ensure compliance with security policies.

Support Windows and Linux systems on AWS cloud service providers and perform hardware upgrades as needed.

Job description

Job Location: Available to work Remote, Austin, TX.

Note: Candidates must be local to the Austin area. Out-of-state candidates will not be considered

Job Description:

System admin. Duties may include server administration tasks, domain/DNS tasks, Administrating user/domain security, and ITIL - ticketing. The system analyst will provide support for critical TIERS systems, 24x7 on-call rotation is required. Some weekend work is required. Support may require on-premises work at times

Requirements

Skills Set:

Skill	Required /Desired	Experience
High level knowledge and experience of network facilities and data processing techniques, of computer hardware and software, of network operating system and security software, and of performance monitoring and capacity management tools	Required	8 years
Extensive knowledge and experience using LDAP/Windows Active Directory, Microsoft SQL Server, and Hypervisor Experience with Hyper-V and VMware	Required	8 years
Knowledge and experience of administering Windows Systems (Group Policy, Kerberos, NTLM, TCP/IP, WINS, DNS, DHCP, PXE), Linux, Network Administration, IT Governance, and Security/Privacy policies and tools. In-depth knowledge of Active Directory, LDAP, DN	Required	8 years
Additional / Preferred experience supporting the following: Ansible, SFTP/FTPS, Kubernetes and open-source software. Ability to direct and organize work activities	Required	8 years
Strong ability to identify problems/issues, analyze and evaluate alternatives and recommend/implement effective solutions	Required	8 years
Solid hands-on experience supporting Windows and Linux systems on AWS cloud service providers (AWS, Azure, etc).	Required	8 years
Experience providing server and application support on a 24X7 on-call basis and on a rotating schedule basis. Perform other tasks and duties as assigned	Required	8 years
Experience with server hardware equipment replacement/upgrades	Required	8 years
Experience ITIL - ticketing using Remedy and ServiceNow.	Required	8 years
Ability to prepare concise written reports appropriate to the audience. Ability to communicate effectively verbally and in writing	Preferred	6 years
Ability to plan and coordinates server maintenance activities with TIERS Data Center Contractor and CSPs services, including security patching and other activities related to the TIERS Security Program. May assist in Data Center Maintenance Coordination.	Preferred	6 years
Experience supporting Microsoft SQL Server Enterprise. Experience installing and implementing SQL Server clustered environment	Preferred	6 years
Experience managing Web Application Firewall system (Imperva and/or AWS WAF).	Preferred	6 years