Key Account Manager

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth. Dare to make an impact?

What You’ll Do

• Execute local sales plans and strategy in line with SBU strategy to maintain and develop existing customers and acquire new customers.
• Develop and execute action plans for each customer based on their customer roadmap.
• Deliver sales and distribution targets (KP OSG, PC %, GP %) in assigned territory or defined accounts.
• Build and maintain strong relationships with customers and distributors (A, B).
• Communicate with KAM/Sales team on customer-specific tasks and priorities (A, some SBU, L).
• Coordinate with Technical Customer Service to conduct line trials, resolve customer requests and complaints (A).
• Execute pricing and promotional actions (A).
• Implement KAM strategy including listings and promotions (A, some SBU, B).
• Manage and/or steer distributor salesforce / 3rd Party Representation (A).
• Ensure execution excellence at point of sale (L) and maintain merchandising and brand representation in stores/salons (A, some SBU, B).
• Conduct field, market, jobsite, or store visits; follow up on promotion implementation, in-store stock levels, and identify gaps (A).
• Coordinate education implementation and measure sales impact with Technical Advisors (A, B).
• Take and process customer orders, negotiate customer agreements, and complete administrative tasks related to reporting and contract management (A, B).
• Steer overdue payments and block orders if necessary.

What Makes You a Good Fit

• Proven experience and relationships with these key accounts: Orgill, TV Distribution, Do it Best, White Cap, USLBM, Builders First Source, 84 Lumber, Prime Source, Ferguson, Grainger, and Sherwin Williams.
• Strong ability to identify meaningful sales targets and close sales.
• Proficiency with Excel, PowerPoint, CRM, Power BI reports, SAP, and Sparc.
• Skilled in:

1.Crisis handling

2.Customer research

3.Identifying key player roles

4.Networking / social selling

5.Objection handling

6.Proposal generation / deal structuring

7.Prospecting

8.Providing proof

9.Questioning

10.Sales call planning/facilitation

11.Sales digital fluency

12.Territory/portfolio management

13.Value selling

Some Perks of Joining Henkel

• Flexible work scheme with flexible hours, hybrid and work from anywhere policies
• Diverse national and international growth opportunities
• Globally wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Annual performance bonus
• Comprehensive healthcare including mental health support and 401(k) plan matched by employer
• Family benefits including fertility support, fully paid parental leave, caregiver services
• Sick leave, holidays, volunteer time off, summer Fridays & more

The salary for this role is $106600.00 - $148000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.