Currently enrolled in a college program in Quality Assurance, Business, Public Administration, Project Management, Data Analytics, or a related field., Strong analysis, listening, and problem-solving skills are essential., Proficiency in Microsoft Office, particularly Word and Excel, is required., Excellent attention to detail and strong verbal and written communication skills are necessary..
Key responsabilities:
Participate in meetings to identify potential risks and issues for proactive mitigation.
Engage with project team members to gather insights and assess project standards.
Assist in scheduling and monitoring interviews with key stakeholders.
Collaborate in writing quality assurance reports and prepare a final presentation on internship experience.
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Mission Critical Partners (MCP) is a professional services firm that helps public safety clients enhance and evolve their mission critical systems and operations. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that solve our clients’ complex challenges. Our planning, implementation and lifecycle management services span all aspects of mission critical communications, while our expertise covers everything from radio to broadband, networks and 9-1-1, and facilities and operations. We provide confidence and support every step of the way, from design and procurement to building and management. The result is a high-performing public safety system that achieves maximum value and optimal efficiency. Additional information and career opportunities are available at missioncriticalpartners.com
MCP stands behind the importance and nobility of the work our clients do. We understand the criticality of effective and efficient public safety systems, not just for our clients, but for their entire community. While we are proud to have the most experienced and knowledgeable team of professionals in the industry, our greatest pride comes in seeing the successful results of our clients’ mission critical operations... Because at the end of the day, it’s the mission that truly matters.
Check out the latest position opportunities on the Careers page of our website: missioncriticalpartners/careers
We are seeking a motivated and detail-oriented Quality Assurance Specialist Intern to join our team. This internship offers practical experience in quality assurance processes, overall program review methodologies, and the standard for conducting stakeholder interviews to gain insights into program level risks. The intern will play a vital role in ensuring our products and services adhere to the highest quality and reliability standards. Responsibilities will include participating in multiple meetings each week, such as project discussions, status meetings and Quality Assessment interview sessions, while also assisting in the creation and presentation of reports as time allows. The role requires a professional committed to teamwork and success by embracing and living our core values of Persistence, Integrity, Trust, Accountability and Prudence.
LOCATION
Remote
RESPONSIBILITIES
Actively participate in meetings to capture potential risks and issues early, enabling proactive mitigation strategies
Engage with project team members to gather diverse perspectives and ensure a well-rounded assessment of project standards
Assist in the scheduling and monitoring of interview sessions with key stakeholders
Detect common themes and risks across projects to recognize patterns and provide data-driven insights for continuous process improvements
Formulate actionable recommendations to reduce or eliminate risks, strengthening project outcomes through preventative measures
Collaborate with the team in writing quality assurance reports and summaries to assist in making educated, informed findings and recommendations that ensure the client can drive risk mitigation and resolution
Performs other related duties as assigned by management to support overall project objectives and contribute to a dynamic team environment
Prepare and deliver a final presentation reflecting on your internship experience, demonstrating your skills, contributions, and professional growth.
Performs other related duties as assigned
Qualifications
Currently enrolled in a college program in Quality Assurance, Business, Public Administration, Project Management, Data Analytics, or a related field
Strong analysis and listening skills
Ability to transition seamlessly between meetings while capturing detailed and accurate notes
Ability to critically think and problem-solve
Ability to handle confidential matters
Display integrity at all times
Experience with Microsoft Office, proficient in Word and Excel
Familiarity with SmartSheet, Confluence, Teams, and Webex
Excellent attention to detail and organizational skills
Strong verbal, written, communication and documentation skills
Computer software: Microsoft Office Suite, SmartSheets, Confluence, Teams, WebEx
Access to a reliable high-speed internet connection to support virtual collaboration and video conferencing.
About Us
Mission Critical Partners, LLC
Mission Critical Partners (MCP) is a leading provider of data, consulting, engineering, network and security solutions that are transforming segmented mission-critical networks and operations into interwoven ecosystems to improve response and justice outcomes in the communities and ever-expanding markets we serve. Through our breadth and depth of experience and an extensive network of resources, we are able to offer unique and successful solutions that help our clients improve technology and operations across a variety of industries ranging from public safety and justice to utilities, healthcare, and more. Additional information and career opportunities are available at MissionCriticalPartners.careers
Mission Critical Partners (MCP) is an Equal Opportunity/Affirmative Action Employer. We provide fair and equal employment opportunities to all qualified applicants, regardless of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
United States citizens, Green Card holders and those authorized to work in the United States are encouraged to apply. We are unable to sponsor H1b candidates at this time.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.