Offer summary

Qualifications:

Active Epic Certification or Accreditation in MyChart is required., Bachelor’s Degree in a health, science, or business-related field, or four years of relevant experience., At least 4-5 years of experience supporting Epic MyChart applications., Strong understanding of HIPAA and patient privacy compliance..

Key responsabilities:

Configure, build, test, and maintain Epic MyChart modules for patient access.

Collaborate with clinical, IT, and operational teams to gather requirements.

Implement and support MyChart features like scheduling and secure messaging.

Troubleshoot application issues and create end-user documentation.

Job description

This is a remote position.

Superlanet is seeking an Epic MyChart Analyst to support our healthcare client in Texas. This is a direct hire, primarily remote position, with occasional onsite travel required. The ideal candidate will have a deep understanding of patient engagement strategies and proven experience configuring Epic MyChart to enhance digital front door capabilities.

Responsibilities:

Configure, build, test, and maintain Epic MyChart modules to support seamless patient access and engagement.
Collaborate with clinical, IT, and operational teams to gather requirements and deliver user-centered solutions.
Implement and support MyChart features including scheduling, e-Visits, questionnaires, proxy access, and secure messaging.
Support digital health initiatives such as telehealth integration, mobile app customization, and personalized patient communication.
Participate in Epic upgrades, testing, and system go-lives to ensure smooth transitions and optimal performance.
Troubleshoot application issues, analyze root causes, and ensure effective resolution.
Create and maintain end-user documentation, training materials, and standard operating procedures.

Qualifications:

Active Epic Certification or Accreditation (or eligibility) in MyChart is required.
Bachelor’s Degree in a health, science, or business-related field.

In lieu of a degree, four (4) years of related professional experience supporting clinical or patient engagement environments will be considered.
At least 4-5 years of experience supporting Epic MyChart applications, with a focus on patient access and digital health tools.
Strong understanding of HIPAA, patient privacy, and security compliance in patient-facing applications.
Proven success in implementing and optimizing MyChart within a large-scale healthcare organization.