Offer summary

Qualifications:

Salesforce Administrator Certification is required, with Advanced Administrator Certification desired., BA/BS degree and 5-8+ years of experience supporting a Sales organization., Deep understanding of the Lead-To-Cash business process and Salesforce CPQ functionality., Strong communication, problem-solving, and analytical skills are essential..

Key responsabilities:

Partner with technology and business teams to identify needs and document requirements.

Create and maintain workflows, business processes, and custom fields in Salesforce.

Support integration between Salesforce and other business systems, and manage data updates.

Provide user assistance and training, and participate in system testing and maintenance.

Job description

About Us

At SentinelOne, we’re redefining cybersecurity by pushing the limits of what’s possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow’s threats.

From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We’re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you’re excited about solving complex challenges in bold, innovative ways, we’d love to connect with you.

What are we looking for?

SentinelOne is looking for a Staff Salesforce CPQ Business System Analyst to join our team as we expand and scale our Salesforce instance and surrounding business system footprint. It is an exciting time at SentinelOne, a rapidly growing Cybersecurity company. Our desired candidate has sharp skills and several years of experience as a Salesforce CPQ Business System Analyst.

What will you do?

Partner with technology and business teams to identify business needs and problems, document requirements, and develop appropriate functional solutions/approaches.
Utilize domain knowledge of multiple business objects, such as CPQ (inclusive of Quotes, Orders, Contracts, Subscriptions), Advanced Approvals, Products and Pricing in support of business needs and delivering solutions for business scale
Create and update internal workflows, business processes, approval processes, lightning flows, and process builders
Create and maintain custom fields, validation rules, email alerts, record types, assignment rules, custom objects, page layouts, and sharing rules
Communicate with the business team and implement scalable solutions in Salesforce
Maintain interfaces between Salesforce and other Business Systems / Experience integrating Salesforce with 3rd party solutions such as DocuSign, Marketo, Conga, Zendesk, NetSuite, etc
Support and recommend changes for Profiles/Permission Sets creation and maintenance related to the Quote to Cash process
Perform data updates and management as needed
Provide user assistance, training, adoption, and satisfaction around CPQ
Participate in Release Management, System Testing and Migration, and System maintenance as required

What skills & knowledge should you bring?

Salesforce Administrator Certification (Required)
Salesforce Advanced Administrator Certification (Desired)
Deep understanding of the Lead-To-Cash business process (Lead, Opportunity, Quote, Contract) and supporting technologies (Salesforce CPQ, Sales Cloud)
Knowledge of Salesforce API and other integrations
Experience with Apex Data loader, Developer Console, and Workbench
Level of education: BA/BS
5-8+ years of experience supporting a Sales organization
Highly motivated, independent, thorough, can identify problems with strong analysis skills, and develop solutions.
Hands-on experience with CPQ functionality including Product setup, Product Options, Product configuration & rules, Pricing, Discounting, and Quote templates in Salesforce CPQ.
Strong communication and change management skills.
Clear, concise technical writing skills and excellent interpersonal skills.
Strong spoken and written communication skills to address issues and walk users through resolution.
Robust problem-solving skills and excellent troubleshooting skills.

Why us?

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
Unlimited PTO
Industry-leading gender-neutral parental leave
Paid Company Holidays
Paid Sick Time
Employee stock purchase program
Disability and life insurance
Employee assistance program
Gym membership reimbursement
Cell phone reimbursement

This U.S. role has a base pay range that will vary based on the location of the candidate. For some

locations, a different pay range may apply. If so, this range will be provided to you during the recruiting

process. You can also reach out to the recruiter with any questions.

Base Salary Range

$128,800—$150,000 USD

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

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