Sr. Technical Analyst Integration Support

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

THIS IS WHERE you build trust to achieve results!

Provides technical expertise in deploying and supporting medical device and software integration in healthcare environments. Requires the ability to work effectively with cross-functional teams that include customer resources in collaboration with internal clinical and technical professionals. Responsible for installing, configuring, and maintaining hardware and software solutions including monitoring the performance of servers. Analyzes and resolves problems associated with the operating system’s servers, hardware, applications, and software.

What You'll Be Doing:

• Adheres to all environmental, health and safety SOP’s, equipment, policies and procedures, including any department specific requirements.
• Working with customers to requisition servers and deploy the DoseIQ and DeviceBridge applications
• Installing, monitoring and patching Linux servers running applications in Docker and Kubernetes
• Provide L3 support for application, server and device hardware to support teams and device deployment teams
• Serve as a point of contact and collaborate with all levels of the customer’s organization (IT, Biomedical Engineering, project management, executive, and clinical) on product, system, and device integration initiatives.
• Participation in daily team calls and customer calls
• Maintain system security and address vulnerabilities
• Participate in 24x7 support rotation
• Must be willing to travel up to 20%

What You'll Bring:

• Master’s degree in biomedical engineering, computer engineering, computer science, software engineering or IT-related field with 3+ years of related experience or Bachelor’s in related field with 4+ years of relevant experience
• Experience in Linux system administration
• Familiarity with load balancing, firewalls, network configuration
• Networking experience; IP tables, Linux address routing, subnetting
• Kubernetes and Docker experience
• Experience with server virtualization
• Public Key Infrastructure (PKI) experience
• Experience in file sharing: NFS, OpenEBS, Block Storage
• Experience with configuration, maintaining and tuning high availability systems
• Familiarity with security and antivirus best practices
• Ability to work independently and with team members from diverse backgrounds
• Ability to work in evenings, including the weekends and holidays, as needed.
• Strong communication skills for coordinating across teams
• A drive to learn and master new technologies and techniques
• Excellent attention to detail

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $80,000 to $110,000. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

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US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.